Contact HD RiderPoints Customer Service

Why should I report an Issue with HD RiderPoints?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Socilogica Technology Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Click on the web button and it's just an error page.No local and any withing 100milesIt seems that there are only a few dealerships in the app, there is no indication on how to add other dealerships.

2. I just downloaded this app and I spent $3300 at harley and it doesn't show on the app and shows no points and no way to contact harley.

3. The app wants the user to agree to receive emails before even confirming that it will be of any use to you.

1. Fix HD RiderPoints Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HD RiderPoints: Restarting the app will resolve most errors.
2. Update the HD RiderPoints App. Here is how:
   1. On Android goto PlayStore » Search for "HD RiderPoints" » Open HD RiderPoints » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HD RiderPoints » click "UPDATE".
3. Clear HD RiderPoints app cache: Clearing cached data will force your app to retrieve the latest data directly from HD RiderPoints servers.
   1. On Android, goto Settings » Apps » Select "HD RiderPoints" » click Storage » click "Clear Cache".
4. Check HD RiderPoints app permissions. If any of these permissions required to use your device's features are disenabled, HD RiderPoints might not work.
5. Uninstall and reinstall HD RiderPoints. If nothing else has worked, completely uninstall HD RiderPoints then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HD RiderPoints not working

2. Fix HD RiderPoints Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HD RiderPoints be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HD RiderPoints not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HD RiderPoints may not be able to connect to the Internet when running in the background.