Published by Smartfrog Ltd.

Report an issue with mobilcom-debitel Smartfrog.
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Why should I report an Issue with mobilcom-debitel Smartfrog?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smartfrog Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

mobilcom-debitel Smartfrog Customer Insights

Steps to Troubleshoot & Fix mobilcom-debitel Smartfrog Issues

1. Fix mobilcom-debitel Smartfrog Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart mobilcom-debitel Smartfrog: Restarting the app will resolve most errors.
  2. Update the mobilcom-debitel Smartfrog App. Here is how:
    1. On Android goto PlayStore » Search for "mobilcom-debitel Smartfrog" » Open mobilcom-debitel Smartfrog » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for mobilcom-debitel Smartfrog » click "UPDATE".
  3. Clear mobilcom-debitel Smartfrog app cache: Clearing cached data will force your app to retrieve the latest data directly from mobilcom-debitel Smartfrog servers.
    1. On Android, goto Settings » Apps » Select "mobilcom-debitel Smartfrog" » click Storage » click "Clear Cache".
  4. Check mobilcom-debitel Smartfrog app permissions. If any of these permissions required to use your device's features are disenabled, mobilcom-debitel Smartfrog might not work.
  5. Uninstall and reinstall mobilcom-debitel Smartfrog. If nothing else has worked, completely uninstall mobilcom-debitel Smartfrog then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing mobilcom-debitel Smartfrog not working


2. Fix mobilcom-debitel Smartfrog Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make mobilcom-debitel Smartfrog be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to mobilcom-debitel Smartfrog not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, mobilcom-debitel Smartfrog may not be able to connect to the Internet when running in the background.

Reported Issues