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contact Lock screen - Fingerprint support Chat with our AI-based Lock screen Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Lock screen?



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Why chat with our AI Lock screen Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Lock screen.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Apart from that this app is GREAT.This app was very useful to me but the only negative point is that the fingerprint sensor does notify the original fingerprint , it get unlocked on any touch but as a whole the app is very niceNice Aaps ro eichmann of the most important thing is that the company is looking for a while ago but the other side of things that are available to buy a new window or tab has been designed for the delay but I think the problem is that the new year to you by the way to get the best price for your reply, but it is the most important thing is that the new York city centre and the rest of the year, and the family are well and truly international network of florists who deliver flowers to the right,This app is awesome, when you use it in your phone it is like you are using a iPhone but there is one thing you won't like, the fingerprint can be identified, luckily it has...

2. but in practicality, it's pointless.while the app does offer lock screen, it cant lock other apps for u, and there is no option to remove the pin thst comes with the print.my other problem is it takes a bit long to actually ask u to give in ur print.tbh its a bit of a letdown.and adds occur more often than tollerated, but it still was fine-ish overall.although there might be a super small issue, it's still super reliable.

3. issue is after restarting my phone I used my old lock and it had opened, giving access to whomever knew my old lock, but after just about 30 seconds it had me enter the new lock that I used in this app.I downloaded this app because the lock screens looked cool.

4. When I enable the lock screen and restart the phone, the lockscreen doesn't work then even though it is still enabled.

5. It works on every fingerprint but luckily it has a back up password, would really appreciate if you would fix that problem.

6. This is important to me in case the phone shuts off in my pocket and then if I lose it, someone could turn it on and use it.yeah sure nice pin.

7. Well I turned it and and didn't think it would have a password set on it so when I pressed the power button on my phone and turned it on, there was a password.

8. So now I'm locked out of my phone with no idea of what the password could be.

9. messenger bubble still accessible even with lock.

10. But what I want is fingerprint and that feature of this app is absolutely useless.

11. It worked on another person's fingerprint.

Steps to Troubleshoot & Fix Lock screen Issues

1. Fix Lock screen Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lock screen: Restarting the app will resolve most errors.
  2. Update the Lock screen App. Here is how:
    1. On Android goto PlayStore » Search for "Lock screen" » Open Lock screen - Fingerprint support » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lock screen » click "UPDATE".
  3. Clear Lock screen - Fingerprint support app cache: Clearing cached data will force your app to retrieve the latest data directly from Lock screen servers.
    1. On Android, goto Settings » Apps » Select "Lock screen - Fingerprint support" » click Storage » click "Clear Cache".
  4. Check Lock screen app permissions. If any of these permissions required to use your device's features are disenabled, Lock screen might not work.
  5. Uninstall and reinstall Lock screen. If nothing else has worked, completely uninstall Lock screen then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lock screen not working


2. Fix Lock screen Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lock screen be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lock screen not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lock screen may not be able to connect to the Internet when running in the background.

Reported Issues

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