Published by Skipper Pets on Oct 10, 2024

Report an issue with Skiptown.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Skiptown?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Skipper Pets to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Skiptown Customer Insights

1. Unable to upload vaccination record in pdf format - only photos allowed so had to screenshot the document, which makes zero sense, and still shows vacc record not uploaded.

Steps to Troubleshoot & Fix Skiptown Issues

1. Fix Skiptown Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Skiptown: Restarting the app will resolve most errors.
  2. Update the Skiptown App. Here is how:
    1. On Android goto PlayStore » Search for "Skiptown" » Open Skiptown » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Skiptown » click "UPDATE".
  3. Clear Skiptown app cache: Clearing cached data will force your app to retrieve the latest data directly from Skiptown servers.
    1. On Android, goto Settings » Apps » Select "Skiptown" » click Storage » click "Clear Cache".
  4. Check Skiptown app permissions. If any of these permissions required to use your device's features are disenabled, Skiptown might not work.
  5. Uninstall and reinstall Skiptown. If nothing else has worked, completely uninstall Skiptown then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Skiptown not working


2. Fix Skiptown Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Skiptown be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Skiptown not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Skiptown may not be able to connect to the Internet when running in the background.

Reported Issues