Contact Golden Hour+ Customer Service

Why should I report an Issue with Golden Hour+?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Simplaapliko to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Easy and convenient tool for calculating time and duration of sunrise, sunset and other sunlight phases at any location.

1. But the widgets just plain don't work anymore, and no amount of adjusting settings and permissions makes it better.Great app.. But please sort out the push notifications.

2. Thank you for your efforts!Wonderful tool for calculating sunrise, sunset, and more! I use this when planning travel to figure out when it'll be dark, to figure out when I'll be in direct sun, and more.

3. I bought the plus just to support the developers after years of using free versionThe app adds to my photography, both mirrorless and aerial.

4. Xx i love it thoughI love this app, I've captured some of the most spectacular photos and it's inspired me to try new locations.

5. Glad to pay for a high-quality tool!Great app, very useful.

6. This app indicates just when and where the sun should be.Paid for golden hour+ but just not getting anything in the way of update.

7. So as yet a waste of money.I love this app so so sooo much.

8. I rarely buy the paid versions of apps but this was well worth it!Can count the times I've used this app.

9. I'm better off with the app than without.This app is the first thing I look at when I wake up to see which Twilight we're on.

10. It seems as if they are not working every day and I don't understand what might be the reason.

11. All it says is pending and the little circle just been going around and around.

1. Fix Golden Hour+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Golden Hour+: Restarting the app will resolve most errors.
2. Update the Golden Hour+ App. Here is how:
   1. On Android goto PlayStore » Search for "Golden Hour+" » Open Golden Hour+ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Golden Hour+ » click "UPDATE".
3. Clear Golden Hour+ app cache: Clearing cached data will force your app to retrieve the latest data directly from Golden Hour+ servers.
   1. On Android, goto Settings » Apps » Select "Golden Hour+" » click Storage » click "Clear Cache".
4. Check Golden Hour+ app permissions. If any of these permissions required to use your device's features are disenabled, Golden Hour+ might not work.
5. Uninstall and reinstall Golden Hour+. If nothing else has worked, completely uninstall Golden Hour+ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Golden Hour+ not working

2. Fix Golden Hour+ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Golden Hour+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Golden Hour+ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Golden Hour+ may not be able to connect to the Internet when running in the background.