Contact Golden Hour Customer Service

Why should I report an Issue with Golden Hour?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Simplaapliko to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Easy and convenient tool for calculating time and duration of sunrise, sunset and other sunlight phases at any location.

1. 15 mins before sunset and actual sunset) - add events for the different twilight times so that you can notify for the end of astronomical twilight for astro photographers.Just wish I was able to drop a pin somewhere instead of having to edit locations.

2. ThanksAs a photographer, I find this a most valuable app! We shoot at different times of day and it is so helpful to know where the sun and moon are, when is Golden Hour, Blue Houe, etc.

3. Also, why not include the moon ? Moon is very important too... 😊Is it possible on golden hour+ to manually move on map, and save exact point to favourites? Not by searching a place and then save it.

4. Literally it's so simple, no ad bloat, I keep the widget on my home screen and as a narcoleptic, seasonal depressive runner I can say there's nothing better than to have an exact breakdown of light by the minute, it'll keep you safe if you're a female runner.

5. That way we can plan ahead for when and what locations to use.A fantastic and very useful app, for all hours of the day!nice app but need to make the way it work more intuitive and informativeWorks as advertised.

6. Donate!It is crazy to me why you can't just point the phone and it just POINTS where the sun will rise/set ? Right now I have to check the degrees and then open the compass app... It would be nice if the app showed you where it's gonna be directly.

7. A few additions would make this a great app tho such as... - ability to choose a different notification sound for different notification events.

8. for example: I'm planning a trip to lake Erie, and would like the ability to drop a pin in one of the parks to help plan the trip.

9. The information is very specific and accurate which is perfect if you're a photographer like me and need to know the exact times when the sun actually goes down and at what angle relative to you.

10. Not only is it free but you can keep down locations of specific places that you want to know about.

11. It will be more useful this winter when the sun has moved South, due to my location (West coast of Florida).

1. Fix Golden Hour Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Golden Hour: Restarting the app will resolve most errors.
2. Update the Golden Hour App. Here is how:
   1. On Android goto PlayStore » Search for "Golden Hour" » Open Golden Hour » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Golden Hour » click "UPDATE".
3. Clear Golden Hour app cache: Clearing cached data will force your app to retrieve the latest data directly from Golden Hour servers.
   1. On Android, goto Settings » Apps » Select "Golden Hour" » click Storage » click "Clear Cache".
4. Check Golden Hour app permissions. If any of these permissions required to use your device's features are disenabled, Golden Hour might not work.
5. Uninstall and reinstall Golden Hour. If nothing else has worked, completely uninstall Golden Hour then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Golden Hour not working

2. Fix Golden Hour Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Golden Hour be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Golden Hour not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Golden Hour may not be able to connect to the Internet when running in the background.