Published by Shawarmer App on Oct 1, 2024

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Why should I report an Issue with Shawarmer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shawarmer App to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Shawarmer

1. Order from the comfort of your home and we will deliver your favorite Shawarma from Shawarmer to your door. - Earn Points with Thomcoins Loyalty Program.

2. Sign into your account to place a delivery order or Pick-up order and earn points via the Thomcoins Loyalty program in the app.

3. - Explore the Menu Check out what's new and easily find your favorite Shawarma before starting an order.

4. You can redeem your earned points for Amazing Discounts! - Find Locations Near You Easily favorite and switch locations to find your favorite Shawarmer restaurant near you.

5. Get instructions to Drive and Pick-up your Shawarma order or get home delivery from your local area restaurant.

6. We are adding new & tasty Shawarmas & Sandwiches to the menu regularly. - Order Ahead Enjoy easy ordering with one-click.

7. Create an account and get access to exclusive new offers and deals on Shawarma & Sandwiches every week.

8. Just Click and Select from many varieties of Shawarma and Sandwiches. - Get Weekly Deals & Discounts!

Shawarmer Customer Insights

1. Now what about the money I already added in my wallet ?I visited shawarmer in madina I have already eaten shawarma many times in different places in SaudiArabia and from different restaurants but when I visited shawarmer I don't visited it before Firstly when I saw the quality of packages And the way their quality of sauces and khubas meaning roti and chicken which is the main ingredient is superb then I observed their packaging their is also top-notch .

2. I expected better.Shwarmer was good but they decided that all old menu wasn't good enough, may be wanting to get more money App is fine but no longer customer for ShwarmerOverall experience was good but the reason of 1 star is that I added money in my wallet but I couldn't make payment from wallet 😔 then I paid from my card.

3. JeddahIt was great once but I'm changing my rate to 1 star because of the poor customer service, I couldn't place my order for an entire day every time they say they are "busy" then I ordered at 12 am and took them 2 hours to deliver it despite being only 1km away, when the food finally arrived it was like it was made yesterday cold, dry and stale.

4. But customer service is very good They respond quickly and solve your problemEasy and user friendlyExcellent Staff, tasty and highly recommended.

5. I contacted the support team TWICE and they did nothing, there's so many better alternatives don't waste your time on this stor :)The app mainly for pick up and you cannot call to order.

6. And finally when I got my parcel and ate their shawarma I can say this is the best I have eatenApp not working good.

7. You'll see thoughtful tocuhes like driving instructions for order pick-up.

8. If you want a delivery, use any other delivery apps.

9. I would love to give the app a try but if I can't pay for my order then the app is a lost cause.

10. In most cases, you have to use any delivery app to get what you want.This really is a well done app.

11. It doesn't make sense to have such app for limited service.

Steps to Troubleshoot & Fix Shawarmer Issues

1. Fix Shawarmer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Shawarmer: Restarting the app will resolve most errors.
  2. Update the Shawarmer App. Here is how:
    1. On Android goto PlayStore » Search for "Shawarmer" » Open Shawarmer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shawarmer » click "UPDATE".
  3. Clear Shawarmer app cache: Clearing cached data will force your app to retrieve the latest data directly from Shawarmer servers.
    1. On Android, goto Settings » Apps » Select "Shawarmer" » click Storage » click "Clear Cache".
  4. Check Shawarmer app permissions. If any of these permissions required to use your device's features are disenabled, Shawarmer might not work.
  5. Uninstall and reinstall Shawarmer. If nothing else has worked, completely uninstall Shawarmer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Shawarmer not working


2. Fix Shawarmer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Shawarmer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Shawarmer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Shawarmer may not be able to connect to the Internet when running in the background.

Reported Issues