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1. Update 5/5/2023 Still cannot scan multiple second chance tickest without backing out.Come on guys, it's 2021, time to fix this already! Constant freezes or a complete failure to load at all! I can't tell you how many times I need to close and reopen.. just to have it do it again.

2. When you go to scan tickets for the second chance drawing, the scanning button freezes up, doesn't work most of the time and you have to manually enter your tickets.

3. Basic 101... If it even will allow you in ticket checker it freezes, times out, errors out..No good to anyone if it doesn't work regularly.

4. (not to mention the amount of times I needed to reinstall the app completely) Might I add, this has done it now with two decent phones.Old version was good, update is awful.

5. Button to enter in 2nd chance drawing even if it doesn't qualify for a second chance drawing.

6. It ends up being a better deal to go buy a scratch ticket!Used to be an awesome app... I used it just to double-check my scratchers to make sure I didn't miss anything and accidentally throw away a winner.

7. Very frustrating and disappointing.Crashes, slow, unintuitive, unresponsive, takes 10 minutes to go through the "convenience" of buying a powerball ticket online.

8. Every time there is an update something else stops working, can no longer check tickets for winnings.

9. After that i cannot enter second drawings without having to back out and reenter and then it does not display what the amount is or game its for.

10. On ticket checker, it scans very fast and doesn't always work.

11. Over the past six or so months, I've opened the app occasionally just to try the ticket checker and it's been this way the entire time.

1. Fix PA Lottery Official App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PA Lottery Official App: Restarting the app will resolve most errors.
2. Update the PA Lottery Official App App. Here is how:
   1. On Android goto PlayStore » Search for "PA Lottery Official App" » Open PA Lottery Official App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PA Lottery Official App » click "UPDATE".
3. Clear PA Lottery Official App app cache: Clearing cached data will force your app to retrieve the latest data directly from PA Lottery Official App servers.
   1. On Android, goto Settings » Apps » Select "PA Lottery Official App" » click Storage » click "Clear Cache".
4. Check PA Lottery Official App app permissions. If any of these permissions required to use your device's features are disenabled, PA Lottery Official App might not work.
5. Uninstall and reinstall PA Lottery Official App. If nothing else has worked, completely uninstall PA Lottery Official App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PA Lottery Official App not working

2. Fix PA Lottery Official App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PA Lottery Official App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PA Lottery Official App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PA Lottery Official App may not be able to connect to the Internet when running in the background.