Published by Church of the Highlands on Aug 12, 2024

Report an issue with Serve.
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Why should I report an Issue with Serve?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Church of the Highlands to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Serve image 1 contact Serve image 2

About Serve

1. Looking to join an existing serve project? -Use your location to easily find projects near you. -Or browse the project directory to find a good fit for you. -After reviewing the project details, simply add yourself to the project. -Communicate with your leader and fellow participants internally.

2. Serve is an app to help connect people to local serve opportunities by making it easy to find, join, or lead projects around them.

3. You can share vision, communicate, and engage with others to prepare for your serve inside the app.

4. The opportunities to share the love of God through practical acts of kindness are endless.

5. Our hope is that simple acts of love can open hearts to Jesus all around the world.

6. Know of a practical way to serve those around you?

7. Together we can make a difference.

Serve Customer Insights

1. I've given up on serve projects because I can't ever find them.This app does not work well on my Android.

2. Long story short...this App was a total success 🙌 👏Live my church and serve day but this app is flaky on an android.

3. Thanks prayers Stay Blessed.On my Android Galaxy S10 the app stops at the select church screen.

4. Good concept, terrible app.The concept is a great idea but it isn't as user friendly on Android as it should be.

5. I've been trying to update it and uninstall/reinstall periodically for months and it just doesn't work.

6. It freezes up and the map for "find a project near me" isn't pulling up at all.Hard to load on my android phone and tablet.

7. App doesn't work well at all on Android.

8. I've been trying to sign up for first Saturday serve and it's not working for me.

9. I tried keying in Huntsville and the app does nothing.After purchasing the S 22 Ultra ... alot has changed since previous cell.

10. Also doesn't have all my serve events listed.

11. I hope it is for Saturday serve.

Steps to Troubleshoot & Fix Serve Issues

1. Fix Serve Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Serve: Restarting the app will resolve most errors.
  2. Update the Serve App. Here is how:
    1. On Android goto PlayStore » Search for "Serve" » Open Serve » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Serve » click "UPDATE".
  3. Clear Serve app cache: Clearing cached data will force your app to retrieve the latest data directly from Serve servers.
    1. On Android, goto Settings » Apps » Select "Serve" » click Storage » click "Clear Cache".
  4. Check Serve app permissions. If any of these permissions required to use your device's features are disenabled, Serve might not work.
  5. Uninstall and reinstall Serve. If nothing else has worked, completely uninstall Serve then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Serve not working


2. Fix Serve Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Serve be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Serve not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Serve may not be able to connect to the Internet when running in the background.

Reported Issues

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