Contact Open Browser Customer Service

Why should I report an Issue with Open Browser - TV Web Browser?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Shanghai MetaX Software Co., Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Besides the fastest and most secure & seamless browsing experience, Open Browser selects personlized contents for you based on AI powered recommendation engine.

2. It delivers a superb web browser experience to over 200 countries and regions since its born.

3. Open Browser is a web browser designed for Android TV.

4. Explore Open Browser with your USB keyboard and USB mouse.

5. Switch the layout to find the best viewing experience of web pages on TV.

6. Browse different web pages simutaneously and switch between them in an easy way.

7. Private browse, in this mode, browsing history will not be recorded.

8. To bring you the best experience on Android TV, we’d love go get your feedback!

9. The recommendation covers global OTT portfolios, such as Music, Movies, News, Games, etc.

10. It’s completely FREE to download & browse, no hidden charges.

11. With handpicked functions, you can embrace brilliant contents from world wide web.

1. infact app itself filled with ad and bloatware mini apps.it makes other apps on android tv to lagBest TV browser I've ever used, control is really comfortable for TV remote, just perfect in everyway imo.

2. Keep up the good work!! btw it would be better if there'd be an ad-block extension or something.I understand that it's a free app but too many ads, TV Bro is much better and has pop-up blocker.I moved to Open Browser from Puffin & am finding Open Browser to be the better product.

3. I use a browser on a Chromecast with Android TV to stream BBC's iPlayer & Channel 4's streaming page, Puffin frequently buffered making things mostly unwatchable.

4. Open Browser, for whatever reason, buffers very very infrequently for me, sometimes there's a video quality downgrade, but that's much preferred to frequent buffering stops.No add blocking.

5. Please fix itwhen you click check in it freezes so I have to uninstall and reinstall it for it to workslow and makes the system slow.also,no ad block.

6. I stopped using TV browsers after puffin went sub only, then i downloaded this just hoping it could be a replacement only to find out this is even better than puffin.

7. Basically makes the browser entirely useless.UI is cluttered & slow.

8. When viewing a website that dynamically changes an attribute (like "hidden"), it is not dynamically reflected in the view, e.g. the element is not hidden or shown.

9. it keeps loading over and over again and when I do something it happened on the other pages as well and you said you fix itThis update is suck.

10. If there's a site that opens a popup, it just jumps to the new page.

11. Most Android TV web browsers handle this properly.

1. Fix Open Browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Open Browser: Restarting the app will resolve most errors.
2. Update the Open Browser App. Here is how:
   1. On Android goto PlayStore » Search for "Open Browser" » Open Open Browser - TV Web Browser » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Open Browser » click "UPDATE".
3. Clear Open Browser - TV Web Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from Open Browser servers.
   1. On Android, goto Settings » Apps » Select "Open Browser - TV Web Browser" » click Storage » click "Clear Cache".
4. Check Open Browser app permissions. If any of these permissions required to use your device's features are disenabled, Open Browser might not work.
5. Uninstall and reinstall Open Browser. If nothing else has worked, completely uninstall Open Browser then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Open Browser not working

2. Fix Open Browser Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Open Browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Open Browser not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Open Browser may not be able to connect to the Internet when running in the background.