Published by North American Mission Board

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Why should I report an Issue with Life Conversation Guide?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of North American Mission Board to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Life Conversation Guide Customer Insights

1. I wish it swiped to the left, like every other app (or like books).I thought it would allow me to interactively pull up each circle but I can only swipe from the first circle then the sin arrow comes up and the brokenness circle MIGHT come up but never the 3rd circle.

2. It doesn't make sense how it works, you have to memorize certain unusual places to "draw" to make the drawing move to the next part.Great content, pretty unintuitive UI design.

3. My phone says look for new updates but I found none.Just attended a training on how to use the 3 circles and the told us about the app but it will not work on my android device.

4. No update available.A great, easy to use tool, to share the Gospel in a thorough, yet understandable way.Great app but the swiping is not consistent.

5. Also, it's very simplistic, it seems like it is an App that is geared toward getting the participant to purchase the reource that is advertised at the end.I would give it 5 only if the drawing function was better.

6. Once it starts putting text over top of them, the circles are too dark.

7. I am unable to read the text because of the circles.

8. The beginning of the app is okay, it shows the different circles.

9. Exasperating!!Downloaded and got message that app was designed for use with older Android.

10. I have a new Samsung S20 phone.

11. App does not work.

Steps to Troubleshoot & Fix Life Conversation Guide Issues

1. Fix Life Conversation Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Life Conversation Guide: Restarting the app will resolve most errors.
  2. Update the Life Conversation Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Life Conversation Guide" » Open Life Conversation Guide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Life Conversation Guide » click "UPDATE".
  3. Clear Life Conversation Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Life Conversation Guide servers.
    1. On Android, goto Settings » Apps » Select "Life Conversation Guide" » click Storage » click "Clear Cache".
  4. Check Life Conversation Guide app permissions. If any of these permissions required to use your device's features are disenabled, Life Conversation Guide might not work.
  5. Uninstall and reinstall Life Conversation Guide. If nothing else has worked, completely uninstall Life Conversation Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Life Conversation Guide not working


2. Fix Life Conversation Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Life Conversation Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Life Conversation Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Life Conversation Guide may not be able to connect to the Internet when running in the background.

Reported Issues