Published by Faithlife on Dec 6, 2024

contact Faithlife Ebooks Chat with our AI-based Faithlife Ebooks Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Faithlife Ebooks?



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Why chat with our AI Faithlife Ebooks Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Faithlife Ebooks.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Thank you for this great site!Listening to audio books with this app is intuitive if you already use logos, I think this may not be as intuitive otherwise.I love Logos.

2. Tutorials included are amazing and easy to follow.Faithlife E- Books is a win win.

3. As you can read, I LOVE LOGOSI want to delete this because it automatically downloaded the KJV version, but I only get the option to install on more devices.

4. I so appreciate dark mode!Great app! Loving all the wonderful books and features.

5. What is more it is so amazing in being able to read in comfort, allowing you to select all you need to stop your eyes overworking.

6. As I can keep the portion that I'm reading at the top?Great resource for reading and exploring the Bible and Biblical topics.

7. Makes access to my library easy and it's easy to navigate.I have access to more information than I ever have in my life.

8. Well done Faithlife, and thank you.A fine reading app with audio built in.

9. I don't like KJV... I don't read KJV... I should not be forced to use valuable phone space on a version I never asked for.

10. I am eternally grateful for this app; and you will be too.Fantastic how the whole app works and synchronises with logos.

11. I have all the research and reference books at my fingertips.

Steps to Troubleshoot & Fix Faithlife Ebooks Issues

1. Fix Faithlife Ebooks Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Faithlife Ebooks: Restarting the app will resolve most errors.
  2. Update the Faithlife Ebooks App. Here is how:
    1. On Android goto PlayStore » Search for "Faithlife Ebooks" » Open Faithlife Ebooks » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Faithlife Ebooks » click "UPDATE".
  3. Clear Faithlife Ebooks app cache: Clearing cached data will force your app to retrieve the latest data directly from Faithlife Ebooks servers.
    1. On Android, goto Settings » Apps » Select "Faithlife Ebooks" » click Storage » click "Clear Cache".
  4. Check Faithlife Ebooks app permissions. If any of these permissions required to use your device's features are disenabled, Faithlife Ebooks might not work.
  5. Uninstall and reinstall Faithlife Ebooks. If nothing else has worked, completely uninstall Faithlife Ebooks then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Faithlife Ebooks not working


2. Fix Faithlife Ebooks Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Faithlife Ebooks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Faithlife Ebooks not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Faithlife Ebooks may not be able to connect to the Internet when running in the background.

Reported Issues

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