Published by Faithlife on Aug 27, 2024

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Why should I report an Issue with Faithlife Ebooks?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Faithlife to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Faithlife Ebooks

1. With the Logos mobile app, you can read the Bible and a commentary side by side, save books for studying offline, and use exclusive Logos Bible study tools.

2. Access powerful Bible study tools and a theological library for biblical insights on the go.

3. LIBRARY - Instantly access up to ninety-five free resources to kick off your Bible study.

4. SPLIT SCREEN - Delve into any secondary resource side by side with your preferred Bible translation.

5. Create a list of books in your library, then start a reading plan when you’re ready to dig in.

6. Quickly navigate to any verse in the Bible or search your library to go deeper.

7. Read your favorite Bible translations: we have a variety of options, including the NIV, ESV, NASB, NKJV, and many more.

8. Easily read your sermon outline or manuscript, get a clear view of all your slides, and see a built-in timer to help you stay on track with Preaching Mode.

9. SOCIAL SHARING - Share Bible verse images on Facebook, Twitter, Evernote, and email.

10. Or sync your current Logos library to access all your books on the go.

11. SEARCH - Find every mention of a word or phrase in every resource in your library.

Faithlife Ebooks Customer Insights

1. Thank you for this great site!Listening to audio books with this app is intuitive if you already use logos, I think this may not be as intuitive otherwise.I love Logos.

2. Tutorials included are amazing and easy to follow.Faithlife E- Books is a win win.

3. As you can read, I LOVE LOGOSI want to delete this because it automatically downloaded the KJV version, but I only get the option to install on more devices.

4. I so appreciate dark mode!Great app! Loving all the wonderful books and features.

5. What is more it is so amazing in being able to read in comfort, allowing you to select all you need to stop your eyes overworking.

6. As I can keep the portion that I'm reading at the top?Great resource for reading and exploring the Bible and Biblical topics.

7. Makes access to my library easy and it's easy to navigate.I have access to more information than I ever have in my life.

8. Well done Faithlife, and thank you.A fine reading app with audio built in.

9. I don't like KJV... I don't read KJV... I should not be forced to use valuable phone space on a version I never asked for.

10. I am eternally grateful for this app; and you will be too.Fantastic how the whole app works and synchronises with logos.

11. I have all the research and reference books at my fingertips.

Steps to Troubleshoot & Fix Faithlife Ebooks Issues

1. Fix Faithlife Ebooks Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Faithlife Ebooks: Restarting the app will resolve most errors.
  2. Update the Faithlife Ebooks App. Here is how:
    1. On Android goto PlayStore » Search for "Faithlife Ebooks" » Open Faithlife Ebooks » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Faithlife Ebooks » click "UPDATE".
  3. Clear Faithlife Ebooks app cache: Clearing cached data will force your app to retrieve the latest data directly from Faithlife Ebooks servers.
    1. On Android, goto Settings » Apps » Select "Faithlife Ebooks" » click Storage » click "Clear Cache".
  4. Check Faithlife Ebooks app permissions. If any of these permissions required to use your device's features are disenabled, Faithlife Ebooks might not work.
  5. Uninstall and reinstall Faithlife Ebooks. If nothing else has worked, completely uninstall Faithlife Ebooks then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Faithlife Ebooks not working


2. Fix Faithlife Ebooks Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Faithlife Ebooks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Faithlife Ebooks not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Faithlife Ebooks may not be able to connect to the Internet when running in the background.

Reported Issues