Published by Faithlife on Dec 6, 2024

contact Faithlife Study Bible Chat with our AI-based Faithlife Study Bible Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Faithlife Study Bible?



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Why chat with our AI Faithlife Study Bible Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Faithlife Study Bible.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Some issues, however: scrolling is a bit jittery on my RedMi Note 7, and solid highlights and induction marker colors in dark mode do not match the indicated colors in the menu (e.g. yellow solid highlights appear blue).I love being able to understand what I read by being offered definition of words and phrases I don't grasp as easily.

2. Needs a complete re-design from that standpoint.Rounding up my rating of 3.5 stars, since there is no option for 1/2 stars, the dual Bible and Study Bible is nice, but being given only one version of the Bible, and that version being other than the KJV, is not great for me.

3. Anyway, it has books by Augustine of Hippo!The app is awesome I just don't know how to use it to its full potential there's no outline for how to use would be great if it had a how to video or instructions.. update thank you so much for your help and locating the tutorial on how to use theTerrific Biblical Study Tool for everyone from a Beginner to a Bible Scholar.

4. Also, I found it difficult to restore the split screen, I just mentioned, after closing it; the action had to be undone as opposed to being offered as a selection.I am so disappointed.

5. One of the few apps which allow for word highlighting and notes! Downloaded it primarily for that, and I then would've already discovered LEB as my new go-to version -- and it's on it for free.

6. Is there anyway I can run a diagnostic on the app and send the logs so we can get this app up and running?Great study bible app overall.

7. You can enjoy an abundance of free reference material or if you want there's 100's of ebooks associated with the application you can purchase at a reasonable price.

8. I looked forward to trying the features of the app but when I registered it said there was an issue with the app and it couldn't access online resources.

9. It needs to be navigable from one home page, but it seems like it's basically got multiple "home pages" for the various features.

10. So many menus and options and moving parts that you have to keep circling around repeatedly to find what you want.

11. The Word of God is true and I don't want to miss what's vital to my soul.I like the library in this app.

Steps to Troubleshoot & Fix Faithlife Study Bible Issues

1. Fix Faithlife Study Bible Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Faithlife Study Bible: Restarting the app will resolve most errors.
  2. Update the Faithlife Study Bible App. Here is how:
    1. On Android goto PlayStore » Search for "Faithlife Study Bible" » Open Faithlife Study Bible » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Faithlife Study Bible » click "UPDATE".
  3. Clear Faithlife Study Bible app cache: Clearing cached data will force your app to retrieve the latest data directly from Faithlife Study Bible servers.
    1. On Android, goto Settings » Apps » Select "Faithlife Study Bible" » click Storage » click "Clear Cache".
  4. Check Faithlife Study Bible app permissions. If any of these permissions required to use your device's features are disenabled, Faithlife Study Bible might not work.
  5. Uninstall and reinstall Faithlife Study Bible. If nothing else has worked, completely uninstall Faithlife Study Bible then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Faithlife Study Bible not working


2. Fix Faithlife Study Bible Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Faithlife Study Bible be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Faithlife Study Bible not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Faithlife Study Bible may not be able to connect to the Internet when running in the background.

Reported Issues

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