Published by Socialmate Technologies on Jul 1, 2024

Report an issue with Who Lite.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Who Lite - Video chat now?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Socialmate Technologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Who Lite - Video chat now image 1 contact Who Lite - Video chat now image 2

Who Lite Customer Insights

1. At least, a stsndard rate from one's data to make video calls.I really love the app,but the annoying thing is that the app doesn't accept my card for paymentI really like this app but Please free coins Very low please more coins free in this app pleaseI recharge 3 times and each time it deduct 55 from my account and no coins were added, while trying to add coins the g pay is showing it is crashed and it automatically deduct the payment and no coins were received.

2. The worst customer care as well, they just say here in comments to write to customer care, but actually, they won't do anything! Very bad service ever!I downloaded a this app a few months ago and I've been saving up coins but when I tried to call someone it's say's "not enough coins" when I clearly had enough coins to make a call.Yes sure it very very ok even though I am yet to have long time conversation with it but the little bit of time I have done I think it will be cool.

3. Overall i dnt feel any gd experience all the time i faced lost, please look after my issue and refund amountIts a good App if you have nothing to do, so you can do a video or voice call with unknown ppl, my suggestion is to have an option to get the ppl around my area only.

4. I think it should be done via internet connection with one's data rather than one making purchase of coins debit card.

5. I give it 5 stars because of the free coins given often but one cannot call with the free coins.

6. I bought 20 dollars worth of coins and the app resetted and all my coins were lost.

7. I want my money or my coins back somehow.A good app.

8. Now i lost ma money for nothing,its not fare u gyz are lloting money for the trust wt customers kept, i wont say it is a worst application, though i faced a bad experience.

9. No coins credited .

10. It is asking one to make a purchase first which is not assessable to the customer.

11. Cheers,SCAM SCAM SCAM! MADE PURCHASE OF 920 RUPEES.

Steps to Troubleshoot & Fix Who Lite Issues

1. Fix Who Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Who Lite: Restarting the app will resolve most errors.
  2. Update the Who Lite App. Here is how:
    1. On Android goto PlayStore » Search for "Who Lite" » Open Who Lite - Video chat now » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Who Lite » click "UPDATE".
  3. Clear Who Lite - Video chat now app cache: Clearing cached data will force your app to retrieve the latest data directly from Who Lite servers.
    1. On Android, goto Settings » Apps » Select "Who Lite - Video chat now" » click Storage » click "Clear Cache".
  4. Check Who Lite app permissions. If any of these permissions required to use your device's features are disenabled, Who Lite might not work.
  5. Uninstall and reinstall Who Lite. If nothing else has worked, completely uninstall Who Lite then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Who Lite not working


2. Fix Who Lite Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Who Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Who Lite not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Who Lite may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer