Published by Socialmate Technologies on Jun 28, 2024

Report an issue with Who.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Who - Live Video Chat?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Socialmate Technologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Who - Live Video Chat image 1 contact Who - Live Video Chat image 2

Who Customer Insights

1. Not 🚫 worth it.Any other mathod provide me for buying coins without credit card or debit card please I try much time app cannot opening or workingThe app is absolutely good,but the issue is that putting debit card no is risk,if subscribing weekly or monthly better for me.For message 90 coin required is not good feature at least message should be free.

2. And, of course, the app asks me to buy coins to continue using it.I signed up it took less than a minute but when I was directed to the call that I was taking it would only let me talk to her for 10 seconds and then it said it costed 60 coins for minute after that.

3. I don't know even that girl is aware about her live streaming video recorder and being used for fraudulent activities.Play to talk/interact, very clickbaity app.

4. They only gave me 120 coins total! Total scam, sure you can talk to a woman but your going to be paying for it.

5. 1/5★ Would not recommend!It's fake, when a girl is connected it's pre recorded video of someone's live streaming.

6. My phone froze up and by time everything caught up, the purchase had veen made and thats when i saw the total.

7. No one answered my call, and then my coins disappeared.

8. I have tried to cantact them numerous times to try and settle the issue with no progress.

9. Until then, i stand firm on my opinion.I think it's fake.

10. I may change my opinion if they repond to my emails.

11. Id advise anyone looking at this app to keep moving.

Steps to Troubleshoot & Fix Who Issues

1. Fix Who Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Who: Restarting the app will resolve most errors.
  2. Update the Who App. Here is how:
    1. On Android goto PlayStore » Search for "Who" » Open Who - Live Video Chat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Who » click "UPDATE".
  3. Clear Who - Live Video Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from Who servers.
    1. On Android, goto Settings » Apps » Select "Who - Live Video Chat" » click Storage » click "Clear Cache".
  4. Check Who app permissions. If any of these permissions required to use your device's features are disenabled, Who might not work.
  5. Uninstall and reinstall Who. If nothing else has worked, completely uninstall Who then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Who not working


2. Fix Who Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Who be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Who not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Who may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer