Published by PerfectLine

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ScheduleGalaxy Customer Insights

1. Extremely annoying when I'm trying to sort through to figure out what games are what!! There is no star highlighted and it says I haven't added a team yet but the 7th/8th grade team games still show.Too much information to scan through to find the team you are looking for.

2. If I subscribe to the teams that I only want to see, why am I seeing every teams games? They should also be a text option if their is a cancellation or date change for the teams we are subscribed to.It's a good start.

3. It's definitely annoying..I added a Varsity Boys Football Team and for some reason it also added 7/8 grade can't get the app to only show the team and level I added.

4. would be lost without it!Every subscription I sign up for doesn't work and I'm getting teams listed that I signed up for over 2 years ago.

5. It doesn't show you in a calendar but a list, and it doesn't hold your selections the next time you open it.

6. This app is terrible.Seem to be having a lot of the same issues as others with teams showing up that I'm not even subscribed to.

7. I have to filter through 6 years of football and lacrosse teams to find MY kid's schedule.

8. It doesn't show practices, although it allows you to select practices to be shown.

9. Would be great to have the option for push notifications for the specific events or even collaboration with Google calendar.great app.

10. App needs additional filters that allow specific sports and level to be selected once the school has been selected.

11. This should be an easy fix for programmers.This app would be a little more helpful if it told which games charge admission.

Steps to Troubleshoot & Fix ScheduleGalaxy Issues

1. Fix ScheduleGalaxy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ScheduleGalaxy: Restarting the app will resolve most errors.
  2. Update the ScheduleGalaxy App. Here is how:
    1. On Android goto PlayStore » Search for "ScheduleGalaxy" » Open ScheduleGalaxy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ScheduleGalaxy » click "UPDATE".
  3. Clear ScheduleGalaxy app cache: Clearing cached data will force your app to retrieve the latest data directly from ScheduleGalaxy servers.
    1. On Android, goto Settings » Apps » Select "ScheduleGalaxy" » click Storage » click "Clear Cache".
  4. Check ScheduleGalaxy app permissions. If any of these permissions required to use your device's features are disenabled, ScheduleGalaxy might not work.
  5. Uninstall and reinstall ScheduleGalaxy. If nothing else has worked, completely uninstall ScheduleGalaxy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ScheduleGalaxy not working


2. Fix ScheduleGalaxy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ScheduleGalaxy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ScheduleGalaxy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ScheduleGalaxy may not be able to connect to the Internet when running in the background.

Reported Issues