Contact Poke Friends Customer Service

Why should I report an Issue with Poke Friends?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Saltamontes to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Doesn't start and stuck on loading screen.

1. Fix Poke Friends Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Poke Friends: Restarting the app will resolve most errors.
2. Update the Poke Friends App. Here is how:
   1. On Android goto PlayStore » Search for "Poke Friends" » Open Poke Friends » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Poke Friends » click "UPDATE".
3. Clear Poke Friends app cache: Clearing cached data will force your app to retrieve the latest data directly from Poke Friends servers.
   1. On Android, goto Settings » Apps » Select "Poke Friends" » click Storage » click "Clear Cache".
4. Check Poke Friends app permissions. If any of these permissions required to use your device's features are disenabled, Poke Friends might not work.
5. Uninstall and reinstall Poke Friends. If nothing else has worked, completely uninstall Poke Friends then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Poke Friends not working

2. Fix Poke Friends Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Poke Friends be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Poke Friends not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Poke Friends may not be able to connect to the Internet when running in the background.