Contact EPA's AIRNow Customer Service

Why should I report an Issue with EPA's AIRNow?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of US Environmental Protection Agency to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app will allow users to get location-specific reports on current air quality and air quality forecasts for both ozone and fine particle pollution (PM2. 5).

2. Air quality maps from the AIRNow website provide visual depictions of current and forecast air quality nationwide, and a page on air quality-related health effects explains what actions people can take to protect their health at different AQI levels, such as “code orange.

1. All the information for my surrounding area is pretty accurate (sometimes the data in some points can be wrong but if you look at the surrounding areas, you will get a good reaading) If you hit the button that says smoke on the bottom left, it gives you a very detailed picture of where smoke is traveling from wildfires and where the most current wildfires are, along with air quality data.Doesn't give real time data? I don't know.

2. I don't mind checking a couple times every day, but if the data exists, why not make it available and easy to see? I'd rather not write a program to collect hourly data from the website... But if I have to, I might... Maybe the devs should just make this a quick feature like a chart or something.Very useful info, especially for lung safety & health.

3. The app needs a widget mode to provide visual data of the home place without opening the app.Apps pretty decent.

4. Areas with more sensors provide more data; so usefulness depends on geographical area.

5. Wish it would show me the air quality for whatever location I'm at automatically without having to add places manually (similar to how weather apps work).

6. And then load again to get actual monitor location data... So slow.Would be cool if they provided trends so you can see changes over the past week from recorded data.

7. Looks good, GUI is easy to use, lots of good data and the map works really well.

8. If you want detailed data, you'll need to visit the website.

9. Sometimes e readings from specific monitors difficult to get.Good for a quick look at air quality.

10. The website data is always several hours delayed.

11. I don't like having to constantly add and remove places manually.Upon stay you just enter your zip, confirm your neighbourhood/area, and your instantly get an AQI reading and 3-day forecast.

1. Fix EPA's AIRNow Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart EPA's AIRNow: Restarting the app will resolve most errors.
2. Update the EPA's AIRNow App. Here is how:
   1. On Android goto PlayStore » Search for "EPA's AIRNow" » Open EPA's AIRNow » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EPA's AIRNow » click "UPDATE".
3. Clear EPA's AIRNow app cache: Clearing cached data will force your app to retrieve the latest data directly from EPA's AIRNow servers.
   1. On Android, goto Settings » Apps » Select "EPA's AIRNow" » click Storage » click "Clear Cache".
4. Check EPA's AIRNow app permissions. If any of these permissions required to use your device's features are disenabled, EPA's AIRNow might not work.
5. Uninstall and reinstall EPA's AIRNow. If nothing else has worked, completely uninstall EPA's AIRNow then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing EPA's AIRNow not working

2. Fix EPA's AIRNow Server issues & Internet Connection

1. Check network connection: An unstable Internet will make EPA's AIRNow be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to EPA's AIRNow not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, EPA's AIRNow may not be able to connect to the Internet when running in the background.