Published by Sago Mini on Sep 24, 2024

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Why should I report an Issue with Sago Mini World: Kids Games?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sago Mini to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sago Mini World Customer Insights

1. Customer service helped me resolve an issue really quickly as well, I'm happy to pay the subscription price for a nice app that doesn't make annoying sounds or have questionable content!This app is perfect for young kids and kids with special needs.

2. (This app) I'm interested if there would be an update that would release a game called Sago mini capital city (Based off the city of Austin.), Avenue, Holiday apartment, And Theme park (Building game Similar to Town.) But overall its a great game.

3. Also, Can you update the app so that they are in the Trains game?Kids ages 3 & 5 love this! So many different games to choose from.

4. Love the open world/ free play aspect of it that allows them to explore just about everything displayed on the game screen.

5. My kid loves this engaging and creative app and its totally worth the $8/month (approx $0.25/day) for me.Bad. The free trial only lasts for a day, and even when you are in the trial, it still tells you "Subscribe for all 40 games!" But I was still in trial.

6. During a recent issue when the app wasn't working properly (which has only happened once in the year I've been subscribed), customer service responded promptly and got the issue resolved as quickly as possible.

7. Only problem I have, (every single month) is when the automatic payment goes through, it doesn't reflect on the account for a day or 2, so all her mini games are locked and I sometimes have to uninstall and reinstall a couple of times.

8. Keeps them entertained for hours and I enjoy helping them with it as well.A lot of the poor reviews on here are about the subscription price or the fact that the full app isn't free.

9. I'm uninstalling this game RIGHT NOW.😠We pay 20 bucks for a YEARLY subscription and it's so worth it.

10. Please fix that issue.The app itself is great, lots of cause-and-effect play, and I love the freeform nature of everything.

11. Subscription can be pricey but I got it when it was discounted and if you think of all the games you have access to, it really makes it worth it.

Steps to Troubleshoot & Fix Sago Mini World Issues

1. Fix Sago Mini World Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sago Mini World: Restarting the app will resolve most errors.
  2. Update the Sago Mini World App. Here is how:
    1. On Android goto PlayStore » Search for "Sago Mini World" » Open Sago Mini World: Kids Games » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sago Mini World » click "UPDATE".
  3. Clear Sago Mini World: Kids Games app cache: Clearing cached data will force your app to retrieve the latest data directly from Sago Mini World servers.
    1. On Android, goto Settings » Apps » Select "Sago Mini World: Kids Games" » click Storage » click "Clear Cache".
  4. Check Sago Mini World app permissions. If any of these permissions required to use your device's features are disenabled, Sago Mini World might not work.
  5. Uninstall and reinstall Sago Mini World. If nothing else has worked, completely uninstall Sago Mini World then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sago Mini World not working


2. Fix Sago Mini World Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sago Mini World be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sago Mini World not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sago Mini World may not be able to connect to the Internet when running in the background.

Reported Issues