Contact Thumbnail Maker Customer Service

Why should I report an Issue with Thumbnail Maker - Channel Art?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ryzenrise to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Only change I'd make is with the rotating edit feature... if you don't get where you want the image/words exactly where you want it, when rotating it, you're forced to redo it altogether... bc when trying to rotate it again, you can't just tilt it a few degrees more, bc it either automatically snaps back into the place you left it the first time, or it jumps several degrees past where you want it... Thats the only annoyance.All of the good templates are locked, and you can only use them if you give a 5 star rating.

2. But for the most part GREAT APP!This app is great, it has many different kinds of unique features that can be used to create a thumbnail to add to your video, this app is really worth getting and really easy to work, maybe in the future you could add more free photos when picking an image to select for the thumbnail? If thats possible, thank you.. But you don't have to, not forcing.

3. DO NOT DOWNLOAD! Huge waste of time and space!Its a good editor, but theres a level of annoying I can handle.

4. It's pretty good and the only thing that I do not like about it is that there aren't more options for free users that allow you to split the screen.

5. Also, none of the templates take into account that the banner will look different on different devices and it's really hard to fit what you want in the tiny space it gives you.

6. Alot of the good reviews comes from the fact if you leave them a good review on the app you unlock additional features.

7. It seemed ok, but after you close the app and reopen it, all of the templates are locked again! And if you want to get it again you have to pay premium.

8. I'm forced to restart the whole thing, and I feel like I'm racing against a "timer", to finish my project before it resets everything again.

9. However, if you do want the higher quality options, you have to purchase those.

10. After playing with this many different ways the best thing I did was uninstall it and use a photo editor on my PC.

11. I had to start over several different times only for the end result to be a giant watermark on the photo after I PAID to unlock everything.

1. Fix Thumbnail Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Thumbnail Maker: Restarting the app will resolve most errors.
2. Update the Thumbnail Maker App. Here is how:
   1. On Android goto PlayStore » Search for "Thumbnail Maker" » Open Thumbnail Maker - Channel Art » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Thumbnail Maker » click "UPDATE".
3. Clear Thumbnail Maker - Channel Art app cache: Clearing cached data will force your app to retrieve the latest data directly from Thumbnail Maker servers.
   1. On Android, goto Settings » Apps » Select "Thumbnail Maker - Channel Art" » click Storage » click "Clear Cache".
4. Check Thumbnail Maker app permissions. If any of these permissions required to use your device's features are disenabled, Thumbnail Maker might not work.
5. Uninstall and reinstall Thumbnail Maker. If nothing else has worked, completely uninstall Thumbnail Maker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Thumbnail Maker not working

2. Fix Thumbnail Maker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Thumbnail Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Thumbnail Maker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Thumbnail Maker may not be able to connect to the Internet when running in the background.