Contact Ob Customer Service

Why should I report an Issue with Obby Run: Escape From Prison?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ROCKGAMES to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Dive into the captivating world of Obby Run, an exhilarating adventure where you'll navigate challenging obstacle courses, overcome intricate puzzles, and defy gravity with your parkour prowess.

1. Fix Ob Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ob: Restarting the app will resolve most errors.
2. Update the Ob App. Here is how:
   1. On Android goto PlayStore » Search for "Ob" » Open Obby Run: Escape From Prison » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ob » click "UPDATE".
3. Clear Obby Run: Escape From Prison app cache: Clearing cached data will force your app to retrieve the latest data directly from Ob servers.
   1. On Android, goto Settings » Apps » Select "Obby Run: Escape From Prison" » click Storage » click "Clear Cache".
4. Check Ob app permissions. If any of these permissions required to use your device's features are disenabled, Ob might not work.
5. Uninstall and reinstall Ob. If nothing else has worked, completely uninstall Ob then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ob not working

2. Fix Ob Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ob be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ob not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ob may not be able to connect to the Internet when running in the background.