Contact TMZ Customer Service

Why should I report an Issue with TMZ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Warner Bros. International Enterprises to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. From shocking, exclusive details to hilarious pop culture moments, the TMZ app will always keep you in the know. • EXCLUSIVE STORIES — Whether it’s legal drama, wild photos, or exciting footage, get access to accurate information you won’t find anywhere else. • BREAKING ALERTS — Be first to receive breaking news notifications right to your device. • CANDID FOOTAGE — Watch exclusive interviews of your favorite celebrities & entertainers, up close and personal. • HOT PHOTOS — Get lost in endless, curated galleries of funny, sexy, and eye-popping pics. • STREAM EPISODES — Never miss your daily dose of TMZ by streaming full episodes of “TMZ on TV” and “TMZ Live” on demand.

2. Download the free TMZ app to discover breaking stories from the heart of Hollywood.

3. We may work with mobile advertising companies and other similar entities that help deliver advertisements tailored to your interests.

1. Before I delete the app: why do i have to accept privacy policy and terms of service every time? Oh, it's because you're collecting sooo much of my personal data! Sayonara Suckers!!! Having the same problem as everyone else - "Could not find articles" and then closes.

2. If this issue were fixed, I would gladly give a higher rating.HELP WITH VIDEOS PLEASE! I have watched/read TMZ for years now, and have even learned to deal with the consistent shutting down and freezing of the app, BUT I cannot stand that no matter what I do I am unable to watch any of the videos.

3. was not having any problems, until the last update September 19th 2018, and it looks like we all are now receiving the same message, "could not find articles" then the App shuts down.

4. I've uninstalled and reinstalled it, I dont have that many other apps on my phone (not even Facebook) and I run security programs and cleared cache regularly.

5. Since then, every single time I open the app a notice pops up that says "couldn't find articles" and then the app closes itself.

6. I've gotten new phones, I've tried watching videos on the site versus the app, I've turned off security programs, but I'm still not able to watch any of the videos within the articles.

7. I have given it time to load (5 minutes is more than enough, I would think), I have restarted my phone, I have uninstalled and reinstalled the app.

8. If not fixed I will have to permanently uninstall.Updated 10-2-18 It looks like the problem has, been resolved.

9. I think I'll check out TMZ on the web browser and not have to deal with the app, but I would prefer it just be fixed to the less glitchy app it used to be.Articles are full of typos and are clearly based.

10. Articles repeat after the top 5 newest, then they repeat again.5/25/2022 Update: Every so often I try the app, and without fail, it just doesn't work.

11. I uninstalled the app and then reinstalled it, and the exact same thing is still happening.

1. Fix TMZ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TMZ: Restarting the app will resolve most errors.
2. Update the TMZ App. Here is how:
   1. On Android goto PlayStore » Search for "TMZ" » Open TMZ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TMZ » click "UPDATE".
3. Clear TMZ app cache: Clearing cached data will force your app to retrieve the latest data directly from TMZ servers.
   1. On Android, goto Settings » Apps » Select "TMZ" » click Storage » click "Clear Cache".
4. Check TMZ app permissions. If any of these permissions required to use your device's features are disenabled, TMZ might not work.
5. Uninstall and reinstall TMZ. If nothing else has worked, completely uninstall TMZ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TMZ not working

2. Fix TMZ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TMZ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TMZ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TMZ may not be able to connect to the Internet when running in the background.