Published by Warner Bros. International Enterprises on Oct 10, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Warner Bros. International Enterprises to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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DC UNIVERSE INFINITE Customer Insights

1. I am trying to be patient with this service since it is a fairly new idea especially for a company that does not have any experience with a continuing service like this.The app is great, and I love the content available, but there is one problem.

2. After the recent update that actually made titles and Comics viewable or playable for many users, I have noticed that just about any video I start, will pause at random intervals, pretty much constantly throughout playback.

3. The audio quality sounds watery, like the bitrate isn't high enough, or like there isn't enough streaming bandwidth, which is odd, considering it streams in HD no problem and looks amazing, yet for some reason the audio isn't like it is on other streaming services.

4. My only major complaint is it's hard to read series in order.I got it back when there was video content, then they moved it to hbomax, so I felt like I was paying the same for less.

5. Lately it hadn't even been loading up correctly on Android :( I wish they could link comics together when editors notes are mentioned.I love DC.

6. An absolute disgrace to DC comics and their fans, especially considering the price.I like this service I do I've used this app for years now and it's worked well.

7. Random restarts, unable to flip pages, when in panel mode it doesn't always show the whole thing or it goes out of order.

8. However lately I've been experiencing this really horrible bug where the app only loads up the download screen even though I'm connected online and any attempt to leave just keeps loading up the same screen.

9. It takes about as long to load a downloaded comics as a streamed one, and the page turns still buffer.

10. Never really been entrenched in either camp, but at least Marvel doesn't have a second paywall on their corresponding app - AND they've got far more content to begin with.

11. Was excited for this app but it's virtually unusable.I like the service, but I have 3 major gripes: The downloads fail more often than they succeed and are a hassle to retry.

Steps to Troubleshoot & Fix DC UNIVERSE INFINITE Issues

1. Fix DC UNIVERSE INFINITE Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DC UNIVERSE INFINITE: Restarting the app will resolve most errors.
  2. Update the DC UNIVERSE INFINITE App. Here is how:
    1. On Android goto PlayStore » Search for "DC UNIVERSE INFINITE" » Open DC UNIVERSE INFINITE » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DC UNIVERSE INFINITE » click "UPDATE".
  3. Clear DC UNIVERSE INFINITE app cache: Clearing cached data will force your app to retrieve the latest data directly from DC UNIVERSE INFINITE servers.
    1. On Android, goto Settings » Apps » Select "DC UNIVERSE INFINITE" » click Storage » click "Clear Cache".
  4. Check DC UNIVERSE INFINITE app permissions. If any of these permissions required to use your device's features are disenabled, DC UNIVERSE INFINITE might not work.
  5. Uninstall and reinstall DC UNIVERSE INFINITE. If nothing else has worked, completely uninstall DC UNIVERSE INFINITE then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DC UNIVERSE INFINITE not working


2. Fix DC UNIVERSE INFINITE Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DC UNIVERSE INFINITE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DC UNIVERSE INFINITE not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DC UNIVERSE INFINITE may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

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