Contact AirMini Customer Service

Why should I report an Issue with AirMini™ by ResMed?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ResMed to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. By utilizing Bluetooth® wireless technology, it enables you to use smart devices to set up therapy, change comfort settings and track your sleep on your AirMini machine.

2. Developed by ResMed, the world’s leading provider of connected healthcare solutions, the AirMini app can help ensure that you’re always in control and informed.

3. The AirMini™ by ResMed app is your personal sleep therapy assistant – on your phone!

4. Machine and mask setup tools walk you through step-by-step to support your therapy journey from your very first day.

5. Starting and stopping therapy is close to effortless with setup and operation all managed on your personal smart device.

6. Therapy pressure is set by your provider, but with adjustable comfort settings, your experience can be customized to suit you.

7. Note: This app does not support ResMed AirSense 10 or AirCurve 10 devices. Learn more at myair. resmed.

8. Daily statistics on usage hours, mask seal and events per hour are recorded for you to review after every sleep.

9. See how well you slept with a snapshot of your most recent therapy session posted on your dashboard.

10. To learn more about AirMini, visit airmini. resmed.

11. The Upload Data to Cloud function allows you to easily share your therapy data with your provider or physician.

1. Machine is saved in bluetooth devices, so why isn't the authentication? Expensive brick without full functionality.My old app worked great , now I am forced to download an update that will not allow me to access my data.

2. If I get up during the night for a bathroom break it disconnects from Bluetooth and requires me to reauthenticate, same thing every time I power it on at night.

3. Just an idea, but maybe in the future you can set up a support option where a real person can be contacted through voice or chatConstantly crashes only to restart and crash again.

4. Looking to see if I can just uninstall this app but doesn't seem like there another way to control the device.It is very limiting for the patient not to be able to see more information on their therapy than a daily view.

5. Need a month dashboard and best & worst night with details.I have to change my review as I not only have an app that is crashing all day long and is restarting after it crashed just to crash again.

6. The problem was that it never left the starting pressure of 4.0. Using the app, I turned off the ramp function.

7. Guys it happened to a lot of people after the last update, this is a software issue.I used the app on my Samsung S10 Note Plus, and did not have any problems at all.

8. When using APAP I don't know whether it's P95, P90 or average pressure over the night.

9. I don't have time to go into into settings and force stop the app or any of the other things that people have come up with.

10. Device wants to stay connected full time no matter what I do.

11. I'll just uninstall the app for now and reinstall later if I need it.Beautifully designed UX, connects to Bluetooth fast and reliably.

1. Fix AirMini Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AirMini: Restarting the app will resolve most errors.
2. Update the AirMini App. Here is how:
   1. On Android goto PlayStore » Search for "AirMini" » Open AirMini™ by ResMed » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AirMini » click "UPDATE".
3. Clear AirMini™ by ResMed app cache: Clearing cached data will force your app to retrieve the latest data directly from AirMini servers.
   1. On Android, goto Settings » Apps » Select "AirMini™ by ResMed" » click Storage » click "Clear Cache".
4. Check AirMini app permissions. If any of these permissions required to use your device's features are disenabled, AirMini might not work.
5. Uninstall and reinstall AirMini. If nothing else has worked, completely uninstall AirMini then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AirMini not working

2. Fix AirMini Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AirMini be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AirMini not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AirMini may not be able to connect to the Internet when running in the background.