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1. When I tried to backup my info to my SD card it failed for a lot of things, and what it did back up didn't actually go to the SD card, but to local phone storage.Very nice app, offering a robust selection of Android device/data backup options.

2. I like the scheduling feature, with local LAN device selection... the PC app allows me to set the backup file location, which allows users to save data to virtually any local, NAS, network, cloud location.

3. Also, I appreciate how it doesn't rewrite already backed up text/sms messages & there is a transfer to a new phone option! ❤Just discovered my scheduled backup has been failing for the past several weeks with no notice.

4. GREAT APP!I have used this backup app for several years despite being frustrated with its very slow performance and how difficult it is to read the screen of black text on a dark gray background (I've contacted the developers but received only a lukewarm response).

5. It keeps your phone awake the whole time, yet it dims the screen (NICE!) and I can choose backing up onto my clouds, my actual computer via USB, or computer via Wi-Fi.

6. And you can open your backups to say, find a specific text/sms and/or restore the backup.

7. Customer service tried working with me but it got so complicated that I finally pulled the plug, now I have a lot of backups, which are all useless.I've owned Backup Pro since 2015.

8. But when the latest version couldn't even finish backing up Nine email - a popular app - after waiting an hour, I realized that it was time to find a replacement.

9. I have repeatedly carefully followed the instructions of how to point the software to the backup file location, and it keeps saying there is no backup there.

10. The backup on your PC copies to reware / temp, then copies again to the appropriate location.

11. You have to back up to the cloud, or your local computer from one phone, then restore to the new device from that.

1. Fix My Backup Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Backup Pro: Restarting the app will resolve most errors.
2. Update the My Backup Pro App. Here is how:
   1. On Android goto PlayStore » Search for "My Backup Pro" » Open My Backup Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Backup Pro » click "UPDATE".
3. Clear My Backup Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from My Backup Pro servers.
   1. On Android, goto Settings » Apps » Select "My Backup Pro" » click Storage » click "Clear Cache".
4. Check My Backup Pro app permissions. If any of these permissions required to use your device's features are disenabled, My Backup Pro might not work.
5. Uninstall and reinstall My Backup Pro. If nothing else has worked, completely uninstall My Backup Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Backup Pro not working

2. Fix My Backup Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Backup Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Backup Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Backup Pro may not be able to connect to the Internet when running in the background.