Published by Remind101 on Sep 5, 2024

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Why should I report an Issue with Remind: School Communication?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Remind101 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Remind: School Communication

1. Whether you're in the classroom, at home, or anywhere in between, Remind makes it easy to stay connected to your school community. * Share files, photos, and content from your favorite sites.

2. Remind is a communication platform that helps every student succeed.

3. Join the millions of educators, students, and parents using Remind to manage school communication and make time for what's important.

Remind Customer Insights

1. It is very limited and it can be annoying having to type separate messages just to get the message accross.. other than that it is a really good appIt does it's job, just rather difficult.

2. Thank you for the quick response from the team! The app works great!This app is great! As a student teacher, I have used this first hand in a classroom and it has proven very effective as I can keep in constant communication with parents and students.

3. The issue is that about every time I open it on my phone (LG Android if you need to know) it takes me to a sign in page and has me confirm my email unreasonably often and I can't seem to find a 'stay signed in' option.

4. Also having trouble posting a sign up, where responses of people checking things off the list are not visible to others, to prevent duplicates.As an educator I LOVE this app/website and have used it for quite a few years.

5. It also allows students to keep in contact to complete student projects or keep each other updated on assignments, quizzes, and exams.

6. It takes for ever to send and keeps sending reminder notifications for the same message.

7. Probably just a coding or app size issue that needs to be fixed, I hope.Good app but notifications and updates are slow and sometimes don't come through at all.

8. Another issue is that in order for a message to send, I have to close the app and open it again.

9. I get notifications that I have a message from a kid, but when I open the app, the messages aren't there.

10. Occasionally will get emails from students asking why I didn't respond to a message on the app.

11. It looks nice and the user interface is clean, but it is very glitchy, even taking a half-second per letter still caused the words to have double-characters or to conjoin, and if you go any faster, it will just scramble everything you type.

Steps to Troubleshoot & Fix Remind Issues

1. Fix Remind Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Remind: Restarting the app will resolve most errors.
  2. Update the Remind App. Here is how:
    1. On Android goto PlayStore » Search for "Remind" » Open Remind: School Communication » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Remind » click "UPDATE".
  3. Clear Remind: School Communication app cache: Clearing cached data will force your app to retrieve the latest data directly from Remind servers.
    1. On Android, goto Settings » Apps » Select "Remind: School Communication" » click Storage » click "Clear Cache".
  4. Check Remind app permissions. If any of these permissions required to use your device's features are disenabled, Remind might not work.
  5. Uninstall and reinstall Remind. If nothing else has worked, completely uninstall Remind then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Remind not working


2. Fix Remind Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Remind be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Remind not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Remind may not be able to connect to the Internet when running in the background.

Reported Issues