Contact My Little Pony AR Guide Customer Service

Why should I report an Issue with My Little Pony AR Guide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Red Frog Digital Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. After you have printed it out, go to "Life size" menu, show your printed image downwards, hold it there and your pony will appear (depends who is the character) After the pony appears on top of your printed paper, press the "+" plus button and the pony will enlarge and now you can make it move where ever you want.It doesn't work properly on my niece's tablet or my phone.

2. Aside from that, it is difficult to control the pony, which likes to disappear randomly.Everyone is right, this game sucks! No pony shows up in the camera and I'd wish u could have more hair/mane options for the pony, as well as the eyes, the only eyes it comes with is twilight sparkle's eyes, and in the pictures u can add more colors to the hair/mane but in the game u can't the pictures are just a lie.

3. If u see the pictures and u wanta download it DONT! The picture are lies this game is trash!I actually did it.. Well first, you need to print out the provided picture of the pony after you press the "try the app" button.. You can locate the pony picture in your phone gallery.

4. Oh and I can't believe how twilightsparkle looked she was sssoooooo cute! oh I don't want to be mean but the game didn't work :( but the ponies were really cute :DExcellent app! I know you guys are very upset because can't activate the AR.

5. I hope this app is soon going to be updated.the game was amazing and my pinkie pie pony was really cute! and my fluttershy was really cute.

6. My daughter and I were VERY annoyed, and disappointed with it, especially since all we saw every time we would try to play it, on 4 different devices might I add, all we saw on the camera was the settings button, and if you click it, all you see is home and restart.

7. and when I got to the lifestyle, it only showed the setting button, and the camera only showed the surroundings.This app shows nothing .

8. SUCKS!! I see a LOT of comments about how the app doesn't work, and whoever designed the app doesn't even comment back, or give further directions on how to use the darn thing.

9. There are no ponies or options to see any, just a normal or blurry camera view of the room.

10. Actually the app should work with a book named Where Equestria Comes to Life.

11. It's disappointing to the toddler who really wants to see & photograph MLPs in her living room.i really like designing the ponies.

1. Fix My Little Pony AR Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Little Pony AR Guide: Restarting the app will resolve most errors.
2. Update the My Little Pony AR Guide App. Here is how:
   1. On Android goto PlayStore » Search for "My Little Pony AR Guide" » Open My Little Pony AR Guide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Little Pony AR Guide » click "UPDATE".
3. Clear My Little Pony AR Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from My Little Pony AR Guide servers.
   1. On Android, goto Settings » Apps » Select "My Little Pony AR Guide" » click Storage » click "Clear Cache".
4. Check My Little Pony AR Guide app permissions. If any of these permissions required to use your device's features are disenabled, My Little Pony AR Guide might not work.
5. Uninstall and reinstall My Little Pony AR Guide. If nothing else has worked, completely uninstall My Little Pony AR Guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Little Pony AR Guide not working

2. Fix My Little Pony AR Guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Little Pony AR Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Little Pony AR Guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Little Pony AR Guide may not be able to connect to the Internet when running in the background.