AppContacterPublished by Red Frog Digital Limited
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- Our AI is availaibe 24/7, to help you solve any pressing challenges.
- You'll get immediate access to a support assistant specifically trained on support materials of iDinosaurAR.
- Skip support wait times and emailing back and forth. Get help immediately.
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Steps to Troubleshoot & Fix iDinosaurAR Issues
1. Fix iDinosaurAR Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart iDinosaurAR: Restarting the app will resolve most errors.
- Update the iDinosaurAR App. Here is how:
- On Android goto PlayStore » Search for "iDinosaurAR" » Open iDinosaurAR » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for iDinosaurAR » click "UPDATE".
- Clear iDinosaurAR app cache: Clearing cached data will force your app to retrieve the latest data directly from iDinosaurAR servers.
- On Android, goto Settings » Apps » Select "iDinosaurAR" » click Storage » click "Clear Cache".
- Check iDinosaurAR app permissions. If any of these permissions required to use your device's features are disenabled, iDinosaurAR might not work.
- Uninstall and reinstall iDinosaurAR. If nothing else has worked, completely uninstall iDinosaurAR then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing iDinosaurAR not working
2. Fix iDinosaurAR Server issues & Internet Connection
- Check network connection: An unstable Internet will make iDinosaurAR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to iDinosaurAR not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, iDinosaurAR may not be able to connect to the Internet when running in the background.
Reported Issues
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