Published by Apps For Life 2020

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Why should I report an Issue with Recover My Photos: JPG recovery - Data recovery?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Apps For Life 2020 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Recover My Photos Customer Insights

1. I would not recommend this service.I subscribed for the 3 day free trial but this didn't restore the photos so cancelled my subscription.

2. The UI didn't tell you size so it's impossible to tell photos from thumbnails, you cannot restore full "albums" and going in and out of an "album" takes 30 seconds.

3. Which makes it really annoying when you're trying to find specific deleted photos.Shotty app! Filled with fixed "recovered" images that do not have anything to do with your phone.

4. And no way to contact them to see if there was a fix.This is a horrible app even for free, definitely not worth £184 subscription (who loses photos that often that needs a subscription anyway?).

5. I highly recommend this app to anyone that needs to recover their photos without doing any extra work!I thought I had permanently lost some pictures I desperately needed for a project.

6. Recovered photos were mixed in with 6 months of pics! Spent 2 hours choosing the pics to download! AND then, the photos were unusable as the quality so poor, even a tiny photo was fuzzy.

7. Also forces you to give it a 5 star rating.Slow app, didn't function well, also never found lost photos.

8. it did however show a lot of photos that were not even deleted, it scans and shows all current images on the device.

9. Absolute garbage, due not purchase under any circumstances!!!App showed 3 photos out of thousands of my accidentally deleted photos.

10. I accidentally deleted years of photos, I was really hoping to recover them.

11. I had no option bu to cancel the subscription within the free trial date.

Steps to Troubleshoot & Fix Recover My Photos Issues

1. Fix Recover My Photos Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Recover My Photos: Restarting the app will resolve most errors.
  2. Update the Recover My Photos App. Here is how:
    1. On Android goto PlayStore » Search for "Recover My Photos" » Open Recover My Photos: JPG recovery - Data recovery » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Recover My Photos » click "UPDATE".
  3. Clear Recover My Photos: JPG recovery - Data recovery app cache: Clearing cached data will force your app to retrieve the latest data directly from Recover My Photos servers.
    1. On Android, goto Settings » Apps » Select "Recover My Photos: JPG recovery - Data recovery" » click Storage » click "Clear Cache".
  4. Check Recover My Photos app permissions. If any of these permissions required to use your device's features are disenabled, Recover My Photos might not work.
  5. Uninstall and reinstall Recover My Photos. If nothing else has worked, completely uninstall Recover My Photos then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Recover My Photos not working


2. Fix Recover My Photos Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Recover My Photos be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Recover My Photos not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Recover My Photos may not be able to connect to the Internet when running in the background.

Reported Issues