Published by Nick Padgett (Cox Automotive)

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Why should I report an Issue with 1Dispatch Carrier App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Nick Padgett (Cox Automotive) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1Dispatch Carrier App Customer Insights

1. Need immediate fix.thanks for the update and or improvement of this app, it helps a little bit with the latest update, now I scan, photos with cr and scan next vehicle go all to one pilethis app gets worse as they up grade how do they expect us to be on the side of the road loading cars and trying to work there time consuming appWorst ever at best.

2. ThxBar code scanner NEVER works the first time! And I can check my uploads and they are all green, but when I re check them, most of the time they are partially accepted or failed! Also you have to hit scan next vehicle twice to bring up the bar cod3 scanner, and when you want to add a note, it does NOT bring up the keyboard to type in your note!App is not working properly.

3. I CAN THINK OF LOTS OF OTHER THINGS I COULD WASTE MY TIME DOING, AND USING THE MONEY THEY'RE STEALING FROM US TO MUCH BETTER USE THEN FOR "THEM" GIVE ME BACK MY PAPER CONDITION REPORTS AND MYYYYYY MONEY I'D GIVE IT A ZERO BUT AS YOU CAN SEE THEY AT LEAST NEED A STAR FOR SOME CREDIBILITY.

4. Message sent to developer and over a week later and no response.TERRIBLE HORRIBLE WORST SLOWEST APP EVER, AND THEY ARE TAKING MY TRANSPORT MONEY (UNOFFICIALLY 10%) TO FUND THIS WORTHLESS THING.

5. See how this uninstall,reinstall goesWell, with this latest update, it now takes me at least ten more minutes to complete my inspection than it did before.

6. They could improve the auto refresh to work automatically instead of doing manually to make sure photos were uploaded successfully.

7. - sincerely, all of usHaving issues taking pictures with OnePlus 8 phone.

8. Very frustrating as a transporter.Almost unusable on a oneplus 8 pro phone.

9. I used to test software before starting working as car transporter.

10. Very annoying to repeatedly having to scan to take pics.

11. VIN reader does not work now either.

Steps to Troubleshoot & Fix 1Dispatch Carrier App Issues

1. Fix 1Dispatch Carrier App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 1Dispatch Carrier App: Restarting the app will resolve most errors.
  2. Update the 1Dispatch Carrier App App. Here is how:
    1. On Android goto PlayStore » Search for "1Dispatch Carrier App" » Open 1Dispatch Carrier App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 1Dispatch Carrier App » click "UPDATE".
  3. Clear 1Dispatch Carrier App app cache: Clearing cached data will force your app to retrieve the latest data directly from 1Dispatch Carrier App servers.
    1. On Android, goto Settings » Apps » Select "1Dispatch Carrier App" » click Storage » click "Clear Cache".
  4. Check 1Dispatch Carrier App app permissions. If any of these permissions required to use your device's features are disenabled, 1Dispatch Carrier App might not work.
  5. Uninstall and reinstall 1Dispatch Carrier App. If nothing else has worked, completely uninstall 1Dispatch Carrier App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 1Dispatch Carrier App not working


2. Fix 1Dispatch Carrier App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 1Dispatch Carrier App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 1Dispatch Carrier App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 1Dispatch Carrier App may not be able to connect to the Internet when running in the background.

Reported Issues