Contact Mothership Carrier Customer Service

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1. This app really drive me nuts, is not accurate, when you close the map and and reopen the app you have to set it up again and again and again and it keeps the map voice guide oppen so we hear many ladys talking also is really slow in every selection as well with the help section, you close the app and all progress you did its losed and im not talking about closing it completely, just to swap between apps in the phoneThe app is doing great.

2. They need to hire whoever designed Amazon Relay's system to help them outI downloaded the app followed the instructions gave very sensitive information and still have not heard back from anyone regarding my application.

3. forcing to update the app and having it not work if not really sucksI downloaded the app and started to get few jobs, the more I did i seemed to get even more jobs.

4. I hope they change this.One thing I can say they will trick you on this app then compensate you 43$ only for spending hours on the road dealing with delays thats between them and the shippers.

5. So either someone at morhership is sending the loads to dedicated people or someone is using apps to accept loads before they hit the app.

6. Watched the app for 5 straight hours waiting on a load then got a notification of a load that never appeared on the app.

7. When clicked the notification button the load was accepted by another driver, so there is something wrong.

8. "denied permissions for photos" but those permissions don't exist can't enable them never denied them with new update.

9. No way of contacting anyone to find out the status or what the holds up is....Getting a black screen after signing up.

10. The one single time I was able to work on this platform, I had to figure out my issue myself.

11. This app is terriblesending photos through chat doesn't work.

1. Fix Mothership Carrier Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mothership Carrier: Restarting the app will resolve most errors.
2. Update the Mothership Carrier App. Here is how:
   1. On Android goto PlayStore » Search for "Mothership Carrier" » Open Mothership Carrier » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mothership Carrier » click "UPDATE".
3. Clear Mothership Carrier app cache: Clearing cached data will force your app to retrieve the latest data directly from Mothership Carrier servers.
   1. On Android, goto Settings » Apps » Select "Mothership Carrier" » click Storage » click "Clear Cache".
4. Check Mothership Carrier app permissions. If any of these permissions required to use your device's features are disenabled, Mothership Carrier might not work.
5. Uninstall and reinstall Mothership Carrier. If nothing else has worked, completely uninstall Mothership Carrier then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mothership Carrier not working

2. Fix Mothership Carrier Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mothership Carrier be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mothership Carrier not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mothership Carrier may not be able to connect to the Internet when running in the background.