Contact Learn to Read Customer Service

Why should I report an Issue with Learn to Read - Readability?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Readability Reading Tutor to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When I say a word, it doesn't hear me, so I have to say it multiple times and it still doesn't hear me.The app doesn't always keep up with The reading and doesn't always recognize what is being said.Not free to try and see if money worth! They give free trial at the cost of your bank account informations.

2. No matter what setting I use I can barely hear the words and my child has severe hearing loss so he not hear the words at that setting.I don't ever leave reviews, but as a mom and teacher, this program is awesome.

3. Now he has finally turned the corner with his reading! He is gaining confidence and likes to see the real-time growth and improvement in accuracy and fluency.

4. It doesn't work well on any of them.This app is the worst it's making me hate reading even more.

5. I really want to love this app, but after 3 weeks, we are still having consistent issues with the AI recognizing/hearing many words my child reads.

6. Do not install this!This is a amazing platform for any child struggling with reading.

7. Since the app could hear him and help him! Great app!App worked well for the first 5 minutes then its started closing every page.

8. Every parent may not be able to afford reading tutoring for their child.

9. The app helps them read with fluency and teaches words they may not know how to pronounce/ helps to correct their pronunciation.

10. I wish we started this program years ago.This is the absolute best independent reading app.

11. Even with extra help at school and reading at home, nothing seemed to be working.

1. Fix Learn to Read Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Learn to Read: Restarting the app will resolve most errors.
2. Update the Learn to Read App. Here is how:
   1. On Android goto PlayStore » Search for "Learn to Read" » Open Learn to Read - Readability » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Learn to Read » click "UPDATE".
3. Clear Learn to Read - Readability app cache: Clearing cached data will force your app to retrieve the latest data directly from Learn to Read servers.
   1. On Android, goto Settings » Apps » Select "Learn to Read - Readability" » click Storage » click "Clear Cache".
4. Check Learn to Read app permissions. If any of these permissions required to use your device's features are disenabled, Learn to Read might not work.
5. Uninstall and reinstall Learn to Read. If nothing else has worked, completely uninstall Learn to Read then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Learn to Read not working

2. Fix Learn to Read Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Learn to Read be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Learn to Read not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Learn to Read may not be able to connect to the Internet when running in the background.