Published by Raycom Media, Inc on Dec 19, 2024

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About Action News 5

1. Download the power of the Action News 5 application right to your Android!

2. Action News 5 delivers local news coverage of Memphis and the Mid-South.

Action News 5 Customer Insights

1. It's really slow and crashed when opening news feed.Raycomm media and or gray television designs the best news apps.this app and fox news are my favorite news apps just so big colorful and easy to use.i don't know what's going on why it's not working all the sudden but I'm sure they know and are working on it.the national news part is so good to click on.fox59 indianapolis used to be good like this app and they must've changed developers to tribune broadcasting now it's awful sure hope they aren't doing that with this app.

2. If trying to pass on an article by posting, email, etc... no one knows which article I'm referring to.Horrible. It doesn't always stream the replays of live newscasts, and when it does stream (live or replay) the volume does not always work.

3. The endless advertisements & click bait disguised as news ads are more than I can take.Super slow with new way to push ads.

4. It's Not User Friendly! I'm uninstalling the app.What happened to sharing in the latest update? Ever since the 15 April update, I've not been able to share an article... just the link to the entire app.

5. I also like how if i block anylitics and fingerprinting trackers but allow ads ,the app still works.Nope. Not gonna download another app just to get weather after the January update.

6. Stories repeat over and over and make it difficult to find the most recent news.

7. Used to work fine, but now clicking on the weather button opens up play store to install the WMC weather app.

8. I used this app for years to get my local news but will now have to find something else.

9. Double click bait? Not me......The WORST APP EVER! It's irritating to access stories.

10. Then you're taken back to the Home page to attempt to load article again.

11. I remember why I quit using the app in the past.very dedicated to seeking of the truthNew format is frustrating.

Steps to Troubleshoot & Fix Action News 5 Issues

1. Fix Action News 5 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Action News 5: Restarting the app will resolve most errors.
  2. Update the Action News 5 App. Here is how:
    1. On Android goto PlayStore » Search for "Action News 5" » Open Action News 5 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Action News 5 » click "UPDATE".
  3. Clear Action News 5 app cache: Clearing cached data will force your app to retrieve the latest data directly from Action News 5 servers.
    1. On Android, goto Settings » Apps » Select "Action News 5" » click Storage » click "Clear Cache".
  4. Check Action News 5 app permissions. If any of these permissions required to use your device's features are disenabled, Action News 5 might not work.
  5. Uninstall and reinstall Action News 5. If nothing else has worked, completely uninstall Action News 5 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Action News 5 not working


2. Fix Action News 5 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Action News 5 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Action News 5 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Action News 5 may not be able to connect to the Internet when running in the background.

Reported Issues