Published by Gray Television, Inc. on Dec 19, 2024

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Why should I report an Issue with WCSC Live 5 News?

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  2. Pulling issues faced by users like you is a good way to draw attention of Gray Television, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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WCSC Live 5 News Customer Insights

1. Another problems is about half of the time I select an article a blank page loads with the Live 5 News header at the top of the page that no amount of reloading the story will fix.

2. Go with News 2 app, it's far less annoying and in my experience over the past few years, the notifications/stories are nearly identical so no loss to information received even having the one fewer news app.You have to be VERY careful when clicking on a notification to read and article, otherwise EVERY other notification will disappear.

3. Very frustrating so now I actually read the text instead of watching the video because of this major issue! If the ads were not so heavy and intrusive I would live it! Please remedy this wcsc! Thanks 😊 🙏The giant add that pops up before every story and has to be manually closed is obnoxiously intrusive.

4. Plus it seems to show more ads than before the update.I love the ability to get news surrounding my county and low country very fast! My main issue is every time I watch anything I get an ad and lately it plays audio of the ad at the same time my selected article is playing.

5. I'm never able to read half the articles they notify me about because once I click the notification it doesn't take me to the story, just the home page.

6. I can open a story long enough to read the headline and maybe what city the story is from before it goes to a blank screen.

7. When you do not get a "Congratulations, you're a winner!" notification, it is a blank screen, and when you go back, it takes you to the home page.

8. I'm so frustrated that I'm seriously consider deleting Live 5 and downloading another local news app.

9. Hopefully News 2 will be better.UPDATE: They fixed the auto play on videos.

10. It's probably 30/70 that I just open the article that I want without erasing the other notifications.

11. There are also more ads and some of them don't let you close them without clicking on them.Update: clicked on one of the news links and a virus popped up.

Steps to Troubleshoot & Fix WCSC Live 5 News Issues

1. Fix WCSC Live 5 News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WCSC Live 5 News: Restarting the app will resolve most errors.
  2. Update the WCSC Live 5 News App. Here is how:
    1. On Android goto PlayStore » Search for "WCSC Live 5 News" » Open WCSC Live 5 News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WCSC Live 5 News » click "UPDATE".
  3. Clear WCSC Live 5 News app cache: Clearing cached data will force your app to retrieve the latest data directly from WCSC Live 5 News servers.
    1. On Android, goto Settings » Apps » Select "WCSC Live 5 News" » click Storage » click "Clear Cache".
  4. Check WCSC Live 5 News app permissions. If any of these permissions required to use your device's features are disenabled, WCSC Live 5 News might not work.
  5. Uninstall and reinstall WCSC Live 5 News. If nothing else has worked, completely uninstall WCSC Live 5 News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WCSC Live 5 News not working


2. Fix WCSC Live 5 News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WCSC Live 5 News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WCSC Live 5 News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WCSC Live 5 News may not be able to connect to the Internet when running in the background.

Reported Issues