Published by WR on May 23, 2024

Report an issue with RandoChat.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with RandoChat - Chat roulette?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WR to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact RandoChat - Chat roulette image 1 contact RandoChat - Chat roulette image 2

RandoChat Customer Insights

1. Clearly the devs don't care about neither the app nor the user experience, but just a very quick cash grab before most people inevitably quit after a few hours.It was really great at first but now I'm pretty sure my messages aren't sending.

2. That being said the app is well built and for the most part there are great people hereOne tap chat is a very nice option in this app.

3. 4: Not sure if this is actually happening, but make it so when you go offline, you'll still get the messages, when you come back online.This app has ads in absurd quantity and is unusable without configuring some kind of ad blocking on the phone.

4. I had a handful of people I talked to often who normally responded but now the messages aren't even being read.

5. Also it just randomly forgets the last few messages in random chats, a bug which has been in "service" for years now.

6. But repeated copying and pasting is the biggest problem in this app due to which the account gets blocked for some time.

7. But despite that you can find some cool, fun people on there if your willing to spend an hour searching.It works but the adds are to much.

8. You want to search? Nope, watch this unskippable ad first...oh, but the ad is in three sections so you have to go through each one.

9. If it had group chats and a little more user friendly stuff it has the potential to be an awesome high end app.Too many ads, ads run too long, the ads pop up too frequent.

10. It's overall a great app but I've been experiencing the app repeatedly loading for a long time.

11. No good reason to be greedy for a very subpar app.I first reviews this app in August of 2020.

Steps to Troubleshoot & Fix RandoChat Issues

1. Fix RandoChat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RandoChat: Restarting the app will resolve most errors.
  2. Update the RandoChat App. Here is how:
    1. On Android goto PlayStore » Search for "RandoChat" » Open RandoChat - Chat roulette » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RandoChat » click "UPDATE".
  3. Clear RandoChat - Chat roulette app cache: Clearing cached data will force your app to retrieve the latest data directly from RandoChat servers.
    1. On Android, goto Settings » Apps » Select "RandoChat - Chat roulette" » click Storage » click "Clear Cache".
  4. Check RandoChat app permissions. If any of these permissions required to use your device's features are disenabled, RandoChat might not work.
  5. Uninstall and reinstall RandoChat. If nothing else has worked, completely uninstall RandoChat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RandoChat not working


2. Fix RandoChat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RandoChat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RandoChat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RandoChat may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Pls unban my account
    S7jfGETky4hbhuDDflIJUM2Citu1

    — by Mani 2 years ago

  • Un banned my account
    S7jfGETky4hbhuDDflIJUM2Citu1

    — by Mani 2 years ago

  • My phone randochat app banned

    — by Mani 2 years ago

  • Hello sir Mistekenly my friend send copied messages 4-5 times and my account is banned please unban my account here is my id - eNQmMHWGEAYAI6cWtdi0WytTp7I2

    — by Abhishek 2 years ago

  • RJKKiGQObdTI2ufS5gXPEuLwWG43

    Unblock my account.i haven't done any mistake.unban it by 8'00

    — by Stuart 2 years ago

  • Hello there I met a girl name Naina from Kolkata she's a jumba trainer I met her yesterday somehow I got blocked i thought it might be mistaken we were about to date we are very serious and I don't have any contact of her ,it's a request you guys help me with this i really mean it ,..help me guys ❤️

    — by Sourabh 2 years ago

  • Sir qIZP44MAiGgqlJkg1tpnA0f9Kzz2 I use this ID so many times banned pls unmanned immediately hear after I will don't send inappropriate messages pls sir u banned

    — by Gopinathan Perumal 2 years ago

  • Delete

    — by Ghjh 2 years ago

  • Delete account

    — by Ghjh 2 years ago

  • Rando chat banned

    — by Ghjh 2 years ago

  • Device banned my account please unbanned my account

    — by Ghjh 2 years ago

  • My acount blocked please solve

    — by Shivam kumar dey 2 years ago

  • I was banned for being underage but I am not underage

    — by Michael 2 years ago

  • I was using this account
    zeGm8VPtiBe244mrTL09IWFGb2I3 since past few months, i've only friends here...I try to keep my mind distract through this app..please unban it Asao

    — by Ayman Akbar 2 years ago

  • My account zeGm8VPtiBe244mrTL09IWFGb2I3 has been suddenly banned i was using the app since 3 months..please recover my account

    — by Ayman Akbar 2 years ago

  • please unban my account !! i didnt do anything wrong

    — by akhil 2 years ago

  • e2yGH9HhvrbV77apWHyW92wDjZI1
    Please unbanned me I am apologize sir

    — by Shiva 2 years ago

  • I using this app is very good but you banned me I don't know why sir please unbanned me I have so many friend is on this app 👀 , please unbanned me sir .

    — by Shiva 2 years ago

  • Why u baaned me

    — by Shiva 2 years ago

  • Blocked inexplicably because of false allegations

    — by Stacy 2 years ago

  • Randochat is anonymous random chat app to meet new people... inappropiate please fix this problem immediately and unban my account

    — by Sachin Vasu 2 years ago

  • I got perma banned for nothing. Pls urban me

    — by Lars 2 years ago

  • I using the rando chat app still 3 months now banned i do know what is the reason please help me to unbanned the issue thank u

    — by R manikandan 2 years ago

  • I using randochat chat app still 3 months now get banned please check and unbanned me thank you

    — by R manikandan 2 years ago

  • My account was banned for unreasonable reasons and the Ai/moderators have wronged me which could be my accident, please un ban me, i have made great friends and i dont want them to think i left them

    — by Rryanp 2 years ago

  • oI5aLlSQftYGCTZc1Vy5XZf3EgA2
    Account banned plz open my account

    — by Saniya 2 years ago

  • No open this app

    — by Saniya 2 years ago

  • Sir my account is banned plz open my account plz ........

    — by Saniya 2 years ago

  • I have been banned. So I'm asking for the remove of my ban.

    — by Kenny 2 years ago

  • Please my I'd un ban

    — by Jay prakash 2 years ago

  • Hi, I wanted to ask if I have been blocked if my message only has one gray tick but I can still see their Last Seen?

    — by DanielLikes 2 years ago

  • My account is bolck please open

    — by Azim Shaikh 2 years ago

  • My device is banned to use the application please solve my problem

    — by Pooja 2 years ago

  • My account is ban as i copy paste same msg of my introduction to too many people's.. can you unblock me

    — by Rohit 2 years ago

  • Help me please un bann my account

    — by Nithin 2 years ago

  • My account has banned please help me

    — by Nithin 2 years ago

  • Minha conta foi banida por engano, eu só tava respondendo quem estava me chamando primeiro, desbloquea minha conta por favor, meu id 👇
    xgqcg1H7fsNzv1e9skVxY9dHnjX2

    — by Bela 2 years ago

  • Freischalten Bitte

    — by Konstantin 2 years ago

  • I have done nothing against the community in any way on my part.

    — by Mallu 2 years ago

  • Please unban my account please I never use bad words please

    — by Ayansh 2 years ago

  • My randochat account is banned
    Back my account

    — by Shibi 2 years ago

  • I got banned for no reason and I can't get back in please un ban me

    — by Mathew Vela 2 years ago

  • Yes I've been banned because guys were sending me inappropriate messages and pictures I'm 24 years old and guys are sending racist comments towards me and my goddaughter saying they want her please ban them and unban my account and the ads are annoying as well please ban those disgusting people on that app.they are threatening me and sending racist stuff to me I can't upload my photos because it's nothing inappropriate please fix this problem immediately and unban my account

    — by Krystal Jennings 2 years ago

  • There is a lady i was talking, she is online but my messages are not getting deliver to her. I am getting only one tick. why my messages are not getting deliver?

    — by shahrukh 2 years ago

  • Hello dear RandoChat-Team,
    unfortunately I faced a big problem. When I was chatting with a person normally my messages didn't arrive anymore suddenly. I didn't change anything. The person I was chatting with was constantly online according to the app. I hope you guys can help me.

    With kind regards

    Ramon Zimmermann

    — by Ramon Zimmermann 2 years ago

  • does randochat update delete your saved messages

    — by ethan 2 years ago

  • Hello, sir! I am here with a humble request to you. I fell in love with a girl through Randochat and we had a little misunderstanding 2 days ago. As a result, she left and deleted her Randochat account without giving me any information of her. At this moment, I am so broken and frustrated. And, it really hurts when you lost someone you love. Now, my humble and urgent request is that, please, somehow I need her any kind of contact information so that I could reach her. Is it possible to get her mobile number, fb account or any information which will allow me to find my love? It would be the most precious help till now.

    Thanks in advance.

    — by Draco 2 years ago

  • Ban ID: tr5BZWjWA8Pdu9cVmGxoBdQ22013
    My account was suspended for nothing

    — by Annabel 2 years ago

  • i enter the app randochat but it does not opening it say only loading but it happens nothing help me please

    — by samet 2 years ago

  • I have lost messages with someone and can not find them now. I have clicked download data and nothing happens.

    — by Paige 3 years ago

  • Hello this is shruthi from hyderabad ... I know what im going to ask for is against to your policy... But its my humble and whole hearted request could you please share phone number of your user .. We were so god dam god friends but suddenly what happend i dont know ... Im trying to contact him from past 4 months but he is not available in the app ... He shared his phone number but i had lost it ... Could you please me finding out him please

    — by Shruthi 3 years ago

  • Hi! My name is Iarina and I have to report a problem. Someone has stolen my phone number and he or she is sharing it to random people on your app. Those people eventually text me back on WhatsApp and some of them have sent me sexual content. I have used the app in the past, but I haven't shared my phone number there. If you can find any information, I would be more than happy to know what you found out or know.

    — by Iarina 3 years ago

  • Someone is giving out to strangers the phone number of a friend of mine, is it possible to know who it is?

    — by Arturo Moroyoqui 3 years ago

  • I have a small complaint, sort of funny though. Sooooo I keep having one picture deleted and I'm not sure why because it's just my face and I have a t-shirt and no cleavage showing. Only reason I can think of is cuz I look pretty young in that picture. I am 19 and have an ID if y'all would like to see. I just would like my pictures no longer flagged cuz that happened once before too

    — by Lilly Vatulko 3 years ago

  • Hello,

    I have a deleted account but I want it back, can I get this? I make often a new account but I don't get the chat back. Please help

    — by Memo 3 years ago

  • Sir,
    I am a registered user of randochat I don't know why it's not working I was polite with but message isn't sending and searching also not working. My username is naturelover. Please fix this problem.

    — by Rajesh 3 years ago