Published by WR on May 23, 2024

Report an issue with RandoChat.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with RandoChat - Chat roulette?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WR to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact RandoChat - Chat roulette image 1 contact RandoChat - Chat roulette image 2

RandoChat Customer Insights

1. Clearly the devs don't care about neither the app nor the user experience, but just a very quick cash grab before most people inevitably quit after a few hours.It was really great at first but now I'm pretty sure my messages aren't sending.

2. That being said the app is well built and for the most part there are great people hereOne tap chat is a very nice option in this app.

3. 4: Not sure if this is actually happening, but make it so when you go offline, you'll still get the messages, when you come back online.This app has ads in absurd quantity and is unusable without configuring some kind of ad blocking on the phone.

4. I had a handful of people I talked to often who normally responded but now the messages aren't even being read.

5. Also it just randomly forgets the last few messages in random chats, a bug which has been in "service" for years now.

6. But repeated copying and pasting is the biggest problem in this app due to which the account gets blocked for some time.

7. But despite that you can find some cool, fun people on there if your willing to spend an hour searching.It works but the adds are to much.

8. You want to search? Nope, watch this unskippable ad first...oh, but the ad is in three sections so you have to go through each one.

9. If it had group chats and a little more user friendly stuff it has the potential to be an awesome high end app.Too many ads, ads run too long, the ads pop up too frequent.

10. It's overall a great app but I've been experiencing the app repeatedly loading for a long time.

11. No good reason to be greedy for a very subpar app.I first reviews this app in August of 2020.

Steps to Troubleshoot & Fix RandoChat Issues

1. Fix RandoChat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RandoChat: Restarting the app will resolve most errors.
  2. Update the RandoChat App. Here is how:
    1. On Android goto PlayStore » Search for "RandoChat" » Open RandoChat - Chat roulette » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RandoChat » click "UPDATE".
  3. Clear RandoChat - Chat roulette app cache: Clearing cached data will force your app to retrieve the latest data directly from RandoChat servers.
    1. On Android, goto Settings » Apps » Select "RandoChat - Chat roulette" » click Storage » click "Clear Cache".
  4. Check RandoChat app permissions. If any of these permissions required to use your device's features are disenabled, RandoChat might not work.
  5. Uninstall and reinstall RandoChat. If nothing else has worked, completely uninstall RandoChat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RandoChat not working


2. Fix RandoChat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RandoChat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RandoChat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RandoChat may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please help guys i m not a robot

    — by Xyz 10 months ago

  • Please help me unban my account as i am unable to login my account

    — by Xyz 10 months ago

  • I cant open my account using google.Pls help

    — by Xyz 10 months ago

  • My account has been banned due to some inappropriate pics..n stuff..pls unban me as I am great fan of your app

    — by Mon1234 10 months ago

  • This rude woman was asking for my photo, I was not comfortable doing that, so I asked her views on transgender women quotes as long as they have a big ass, or a big dick. I said okay. She said no pervert no. Her name is Jess. I believe this is a violation of being kind rules.

    — by Ellie 10 months ago

  • Rando chat app on playstore, when i open and go to singin with Google account then the app verification error is showing on my phone the app showing that firmware or emulator is not allowed on this app how i fixed it so that i used again the app

    — by Humty 10 months ago

  • Hello, I want to know how I can get unbanned, I was banned several months ago and to this day I don't know what mistake I made, or what caused my ban, if possible, would I be able to unban my account? I really want to use this app, I also promise that any mistake I made will not happen again.

    — by David William 10 months ago

  • Dear sir/madam this is my account banned 🚫 recover my account contact number (6380339275)

    — by Tamilselvan 11 months ago

  • Dear sir/madam .my number (6380339275)is banned so kindly recover my randochat account

    — by Tamilselvan 11 months ago

  • My id band pliss u hellp my id un lock pliss

    — by Sk Sk Tipu Shing 1 year ago

  • My id band

    — by Sk Sk Tipu Shing 1 year ago

  • Meri I'd Ben ho gyi hai

    — by Shubhash choudhry 1 year ago

  • Please unban my device all account so🥲🙏 i don't do any mistake s

    — by A. Rajasimman 1 year ago

  • Ich bitte darum den Ban aufzuheben

    — by Tim 1 year ago

  • Wurde aus der App geworfen und nach den Neustart war mein Konto gesperrt bitte beheben

    — by Tim 1 year ago

  • Bloqueado recuperar

    — by Geovani 1 year ago

  • Minha conta foi bloqueada posso recuperam a??

    — by Geovani 1 year ago

  • My account is banned please un ban my account

    — by Praveen R 1 year ago

  • Sir please restart my account...I have send plenty of mails please start my account...I love randochat so much I need my account back

    — by Swapnali 1 year ago

  • Sir please restart my account

    — by Swapnali 1 year ago

  • Sir I send several mails to restart my account...I will not violet any terms please restart my account

    — by Swapnali 1 year ago

  • Sir please restart my account soon

    — by Swapnali 1 year ago

  • Sir please restart my account now...I will not do any mistake again please

    — by Swapnali 1 year ago

  • Sir my account has been banned...I will not do that mistake again kindly restart my account

    — by Swapnali 1 year ago

  • It show whenever I login that Your device associated with banned account please unban
    My friend take my phone and use RandoChat application on my phone he purposely put sexual pic on my profile its not my mistake its done by my friend
    Please unbanned me

    — by Samm 1 year ago

  • My randochat account is banned
    Please recovery my randochat account

    — by Aman mehra 1 year ago

  • My account was temporarily banned

    — by Zay 1 year ago

  • My I'd is ban how can I reopen

    — by Saumya 1 year ago

  • Banned my account

    — by Vivek 1 year ago

  • Please sir my I'd ban please open sir please please sir

    — by Mano 1 year ago

  • Account baned

    — by Priyanka Kumari 1 year ago

  • There was block my account

    — by Kavi 1 year ago

  • my account banned idk why

    — by Alina 1 year ago

  • It show whenever I login that Your device associated with banned account please unban

    — by Rohit 1 year ago

  • Sir , my account is banned problem

    — by Sathish 1 year ago

  • My digi account delete

    — by Sumani haq 2 years ago

  • Othe

    — by Sumani haq 2 years ago

  • My account blocked please unblock my account

    — by Rushab Dhiraj kothari 2 years ago

  • Re ach

    — by Rushab Dhiraj kothari 2 years ago

  • Hello, please unban my account I was wrongly reported and banned because I ignore perverts

    — by Emilia 2 years ago

  • I got banned for no reason

    — by Edan 2 years ago

  • pls rando chat bannet recover sir

    — by arun 2 years ago

  • Id ban

    — by Zaid 2 years ago

  • My id ban

    — by Zaid 2 years ago

  • Hello, my account has been banned by error, I have not violated any rule, I hope you can fix this please. thank you :3
    KUh3B7oNFQNpQiBmdn6NSRLSy5t1

    — by sunflower 2 years ago

  • Hey my account was banned again but i didn't send anyone wrong things

    — by Anything 2 years ago

  • hi, my account got banned in error for a month my id - j7V8Yfj8vZN8kD4Nnr4d2AqYv8j1

    — by Emily 2 years ago

  • j7V8Yfj8vZN8kD4Nnr4d2AqYv8j1
    my account got banned in error

    — by mxv 2 years ago

  • My problem
    We have verified that this device is associated with an account that has been recently banned. Please forgive me for any mistakes and arrange to restore my account

    — by Somnath Mondal 2 years ago

  • My account for banned, please unban

    — by Tiago Quintiliano Madeira Pinto 2 years ago

  • My account was banned pls unban and device problem from using app please unban
    bhavanigunashekar451@redacted

    — by Bhavani 2 years ago

  • Device problem from using app please unban

    — by Bhavani 2 years ago

  • My account was hacked and misused can you please unblock me

    — by Michael 2 years ago

  • My account was blocked please unblock my account my request

    — by Bhavani 2 years ago

  • Please unban my account which is bamned because of the violation of rules

    — by Sadik 2 years ago

  • My account was blocked please unblock my account my request please

    — by Bhavani 2 years ago

  • My account was banned please recovery my account

    — by Bhavani 2 years ago

  • Hello, my account has been banned and I have not done anything. Please remove my account. Thank you

    — by محمد الباقر 2 years ago

  • Hello, my account has been banned and I have not done anything. Please remove my account. Thank you

    — by محمد الباقر 2 years ago

  • My account as been error please recovery my account

    — by Bhavani 2 years ago

  • Hello I got banned for "spamming" just because I sent the same message to all my friends I do not understand please unbann me I need to leet my friends know why I'm gone I love this app and made alot of friends with it please unban me

    — by Timo 2 years ago

  • I recently been banned from rando chat for no reason it's happened more than once now could you please sort this

    — by Chris 2 years ago

  • I used rando chat for 1 month in my phone but previous week this was banned
    Plzz unbanned it
    Shobinasshobi@redacted

    — by Shobin 2 years ago

  • Device ban from using app..pls unban

    — by Ayush 2 years ago

  • I don't exactly know why I was banned. My profile pictures aren't sexual or explicit, I don't send spam nor links, and I don't send explicit content. So my account was banned, they didn't tell me for how long and I still am unsure of why.

    — by Jason Clua 2 years ago

  • Good morning I did a transfer yesterday and the money still on pending still processing sorry I need you to refund my money back cause I’ve alred done the transfer to the person using another account to do that please help me refund the money back to me

    — by Akinyemi damilola 316@gmail.com 2 years ago

  • Akun saya di blokir pihak randochat tolong kembalikan

    — by Alvin 2 years ago

  • Sir please help me my rendochat allow login permission please I understand I m not repit my mistake please I m sorry I request you please allow rendochat login my id
    My gmail
    akashpanthixpart@redacted
    My rendochat id
    gyQI15xNpvTDcZbo1ociRqOLZmK2

    — by Akash 2 years ago

  • Please unblock my account

    — by Arun 2 years ago

  • Sir help me please allow in login permission rendochat I understand I'm not repit my mistake I m sorry
    Please permission allow in login rendochat
    My id ....gyQI15xNpvTDcZbo1ociRqOLZmK2
    My gmail.shoryapanthi1122@redacted
    Please permission in login allow

    — by Shorya 2 years ago

  • Please my rendochat id unbend help me please

    — by Shorya 2 years ago

  • My rendochat id unbenned please

    — by Shorya 2 years ago

  • Please unblock my account
    You block my account
    So please help me
    Unblock my account

    — by Arun 2 years ago

  • My account hacked and miss use u block my account. .
    Please unblock my account

    — by Arun 2 years ago

  • My account hack and miss use please unblock my account

    — by Arun 2 years ago

  • My account blocked please unblock my account

    — by Arun 2 years ago

  • Rando chat temporarily banned issue

    — by Vikas 2 years ago

  • Please help me unblock my account





    Hello.
    Again my account has been blocked. .
    I have been expelled for no apparent reason in these months, being me the one who has to endure harassment, abuse and pay for the impertinence of the rest.
    I was talking calmly with my friends and now I can't even let them know.
    A month out, why? Is giving your opinion spam? Is refusing sex spam? Is clarifying that you want friendship spam? Why don't you listen to real allegations instead of giving importance to false ones?

    If the bans do not cease, I am afraid that ..
    Please help me unblock my account..
    Thankyou

    — by Arun 2 years ago

  • Please unblock my account

    — by Arun 2 years ago

  • Hi Randochat I'm here to tell you an issue that I have my issuse is that you banned me until 9/15/2022 at 7:35 pm it was supposed to be unbanned it's actually past 7:35 pm it's currently 7:50 September 15 2022 I'm supposed to be un banned by now. Please contact me as soon as possible thank you❤

    — by Kokoa 2 years ago

  • This app is not work in my phone they banned me but I don't know why so plzz fix this thing as u can

    — by Aman SHARMA 2 years ago

  • Hello.
    Again my account has been banned by mistake.
    It is the second time that I have been expelled for no apparent reason in these months, being me the one who has to endure harassment, abuse and pay for the impertinence of the rest.
    I was talking calmly with my friends and now I can't even let them know.
    A month out, why? Is giving your opinion spam? Is refusing sex spam? Is clarifying that you want friendship spam? Why don't you listen to real allegations instead of giving importance to false ones?

    If the bans do not cease, I am afraid that I will have to denounce your app in PlayStore (the laws may be different in your country but in PlayStore, hatred towards the LGTBI + Collective is not allowed. It is prohibited in their conditions of use and if they find out they will delete it). So, what has been said, if I do not recover my account in less than 12 hours, you will attend to the consequences.
    And please, put the damn choice of non-binary or neutral gender because it exhausts having to create an ambiguous profile to avoid transphobic comments (for which we are not to blame and we always have to be enduring them).
    Thank you.

    CIojSiRM8Bf8buuGQyKclirroxx2

    — by Kira 2 years ago

  • Hello.
    Again my account has been banned by mistake.
    It is the second time that I have been expelled for no apparent reason in these months, being me the one who has to endure harassment, abuse and pay for the impertinence of the rest.
    I was talking calmly with my friends and now I can't even let them know.
    A month out, why? Is giving your opinion spam? Is refusing sex spam? Is clarifying that you want friendship spam? Why don't you listen to real allegations instead of giving importance to false ones?

    If the bans do not cease, I am afraid that I will have to denounce your app in PlayStore (the laws may be different in your country but in PlayStore, hatred towards the LGTBI + Collective is not allowed. It is prohibited in their conditions of use and if they find out they will delete it). So, what has been said, if I do not recover my account in less than 12 hours, you will attend to the consequences.
    And please, put the damn choice of non-binary or neutral gender because it exhausts having to create an ambiguous profile to avoid transphobic comments (for which we are not to blame and we always have to be enduring them).
    Thank you.

    CIojSiRM8Bf8buuGQyKclirroxx2

    — by Kira 2 years ago

  • Hello.
    Again my account has been banned by mistake.
    It is the second time that I have been expelled for no apparent reason in these months, being me the one who has to endure harassment, abuse and pay for the impertinence of the rest.
    I was talking calmly with my friends and now I can't even let them know.
    A month out, why? Is giving your opinion spam? Is refusing sex spam? Is clarifying that you want friendship spam? Why don't you listen to real allegations instead of giving importance to false ones?

    If the bans do not cease, I am afraid that I will have to denounce your app in PlayStore (the laws may be different in your country but in PlayStore, hatred towards the LGTBI + Collective is not allowed. It is prohibited in their conditions of use and if they find out they will delete it). So, what has been said, if I do not recover my account in less than 12 hours, you will attend to the consequences.
    And please, put the damn choice of non-binary or neutral gender because it exhausts having to create an ambiguous profile to avoid transphobic comments (for which we are not to blame and we always have to be enduring them).
    Thank you.

    CIojSiRM8Bf8buuGQyKclirroxx2

    — by Kira 2 years ago

  • Hello.
    Again my account has been banned by mistake.
    It is the second time that I have been expelled for no apparent reason in these months, being me the one who has to endure harassment, abuse and pay for the impertinence of the rest.
    I was talking calmly with my friends and now I can't even let them know.
    A month out, why? Is giving your opinion spam? Is refusing sex spam? Is clarifying that you want friendship spam? Why don't you listen to real allegations instead of giving importance to false ones?

    If the bans do not cease, I am afraid that I will have to denounce your app in PlayStore (the laws may be different in your country but in PlayStore, hatred towards the LGTBI + Collective is not allowed. It is prohibited in their conditions of use and if they find out they will delete it). So, what has been said, if I do not recover my account in less than 12 hours, you will attend to the consequences.
    And please, put the damn choice of non-binary or neutral gender because it exhausts having to create an ambiguous profile to avoid transphobic comments (for which we are not to blame and we always have to be enduring them).
    Thank you.

    CIojSiRM8Bf8buuGQyKclirroxx2

    — by Kira 2 years ago

  • Still continue until u unblock my account.

    — by Kira 2 years ago

  • Hello.
    Again my account has been banned by mistake.
    It is the second time that I have been expelled for no apparent reason in these months, being me the one who has to endure harassment, abuse and pay for the impertinence of the rest.
    I was talking calmly with my friends and now I can't even let them know.
    A month out, why? Is giving your opinion spam? Is refusing sex spam? Is clarifying that you want friendship spam? Why don't you listen to real allegations instead of giving importance to false ones?

    If the bans do not cease, I am afraid that I will have to denounce your app in PlayStore (the laws may be different in your country but in PlayStore, hatred towards the LGTBI + Collective is not allowed. It is prohibited in their conditions of use and if they find out they will delete it). So, what has been said, if I do not recover my account in less than 12 hours, you will attend to the consequences.
    And please, put the damn choice of non-binary or neutral gender because it exhausts having to create an ambiguous profile to avoid transphobic comments (for which we are not to blame and we always have to be enduring them).
    Thank you.

    CIojSiRM8Bf8buuGQyKclirroxx2

    — by Kira 2 years ago

  • Hello.
    Again my account has been banned by mistake.
    It is the second time that I have been expelled for no apparent reason in these months, being me the one who has to endure harassment, abuse and pay for the impertinence of the rest.
    I was talking calmly with my friends and now I can't even let them know.
    A month out, why? Is giving your opinion spam? Is refusing sex spam? Is clarifying that you want friendship spam? Why don't you listen to real allegations instead of giving importance to false ones?

    If the bans do not cease, I am afraid that I will have to denounce your app in PlayStore (the laws may be different in your country but in PlayStore, hatred towards the LGTBI + Collective is not allowed. It is prohibited in their conditions of use and if they find out they will delete it). So, what has been said, if I do not recover my account in less than 12 hours, you will attend to the consequences.
    And please, put the damn choice of non-binary or neutral gender because it exhausts having to create an ambiguous profile to avoid transphobic comments (for which we are not to blame and we always have to be enduring them).
    Thank you.

    CIojSiRM8Bf8buuGQyKclirroxx2

    — by Kira 2 years ago

  • Hello.
    Again my account has been banned by mistake.
    It is the second time that I have been expelled for no apparent reason in these months, being me the one who has to endure harassment, abuse and pay for the impertinence of the rest.
    I was talking calmly with my friends and now I can't even let them know.
    A month out, why? Is giving your opinion spam? Is refusing sex spam? Is clarifying that you want friendship spam? Why don't you listen to real allegations instead of giving importance to false ones?

    If the bans do not cease, I am afraid that I will have to denounce your app in PlayStore (the laws may be different in your country but in PlayStore, hatred towards the LGTBI + Collective is not allowed. It is prohibited in their conditions of use and if they find out they will delete it). So, what has been said, if I do not recover my account in less than 12 hours, you will attend to the consequences.
    And please, put the damn choice of non-binary or neutral gender because it exhausts having to create an ambiguous profile to avoid transphobic comments (for which we are not to blame and we always have to be enduring them).
    Thank you.

    CIojSiRM8Bf8buuGQyKclirroxx2

    — by Kira 2 years ago

  • oi

    — by Feh 2 years ago

  • why my I'd is banned

    — by Milon 2 years ago

  • Please remove my ban, i have friends there and dont wante to be lonely

    — by Rohan 2 years ago

  • For some reason my nickname refuses to change

    — by Eric demony 2 years ago

  • I am blocked from access i request an explanation to that action

    — by Arjun 2 years ago

  • 9XXla3qDryTFA53NKdX06uW9NU53
    Sorry my mistake and they have blocked pls unblock rando chat is my life sir

    — by Eai darling 2 years ago

  • Sir pls unbanned my divece on rando chat

    — by Eai darling 2 years ago

  • Pls unblock rando chat on my device

    — by Eai darling 2 years ago

  • Sir pls unban rando chat on my divice

    — by Bijoy 2 years ago

  • My account was banned. Pls unban my account sir
    S7jfGETky4hbhuDDflIJUM2Citu1

    — by Mani 2 years ago

  • Sir pls unban my rondo chat from my divice pls

    — by Bijoy 2 years ago