Published by WR on May 23, 2024

contact RandoChat - Chat roulette Chat with our AI-based RandoChat Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with RandoChat?



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Why chat with our AI RandoChat Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of RandoChat.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Clearly the devs don't care about neither the app nor the user experience, but just a very quick cash grab before most people inevitably quit after a few hours.It was really great at first but now I'm pretty sure my messages aren't sending.

2. That being said the app is well built and for the most part there are great people hereOne tap chat is a very nice option in this app.

3. 4: Not sure if this is actually happening, but make it so when you go offline, you'll still get the messages, when you come back online.This app has ads in absurd quantity and is unusable without configuring some kind of ad blocking on the phone.

4. I had a handful of people I talked to often who normally responded but now the messages aren't even being read.

5. Also it just randomly forgets the last few messages in random chats, a bug which has been in "service" for years now.

6. But repeated copying and pasting is the biggest problem in this app due to which the account gets blocked for some time.

7. But despite that you can find some cool, fun people on there if your willing to spend an hour searching.It works but the adds are to much.

8. You want to search? Nope, watch this unskippable ad first...oh, but the ad is in three sections so you have to go through each one.

9. If it had group chats and a little more user friendly stuff it has the potential to be an awesome high end app.Too many ads, ads run too long, the ads pop up too frequent.

10. It's overall a great app but I've been experiencing the app repeatedly loading for a long time.

11. No good reason to be greedy for a very subpar app.I first reviews this app in August of 2020.

Steps to Troubleshoot & Fix RandoChat Issues

1. Fix RandoChat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RandoChat: Restarting the app will resolve most errors.
  2. Update the RandoChat App. Here is how:
    1. On Android goto PlayStore » Search for "RandoChat" » Open RandoChat - Chat roulette » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RandoChat » click "UPDATE".
  3. Clear RandoChat - Chat roulette app cache: Clearing cached data will force your app to retrieve the latest data directly from RandoChat servers.
    1. On Android, goto Settings » Apps » Select "RandoChat - Chat roulette" » click Storage » click "Clear Cache".
  4. Check RandoChat app permissions. If any of these permissions required to use your device's features are disenabled, RandoChat might not work.
  5. Uninstall and reinstall RandoChat. If nothing else has worked, completely uninstall RandoChat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RandoChat not working


2. Fix RandoChat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RandoChat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RandoChat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RandoChat may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 year ago by Xyz

Please help guys i m not a robot

— 1 year ago by Xyz

Please help me unban my account as i am unable to login my account

— 1 year ago by Xyz

I cant open my account using google.Pls help

— 1 year ago by Mon1234

My account has been banned due to some inappropriate pics..n stuff..pls unban me as I am great fan of your app

— 1 year ago by Ellie

This rude woman was asking for my photo, I was not comfortable doing that, so I asked her views on transgender women quotes as long as they have a big ass, or a big dick. I said okay. She said no pervert no. Her name is Jess. I believe this is a violation of being kind rules.

— 1 year ago by Humty

Rando chat app on playstore, when i open and go to singin with Google account then the app verification error is showing on my phone the app showing that firmware or emulator is not allowed on this app how i fixed it so that i used again the app

— 1 year ago by David William

Hello, I want to know how I can get unbanned, I was banned several months ago and to this day I don't know what mistake I made, or what caused my ban, if possible, would I be able to unban my account? I really want to use this app, I also promise that any mistake I made will not happen again.

— 1 year ago by Tamilselvan

Dear sir/madam this is my account banned 🚫 recover my account contact number (6380339275)

— 1 year ago by Tamilselvan

Dear sir/madam .my number (6380339275)is banned so kindly recover my randochat account

— 1 year ago by Sk Sk Tipu Shing

My id band pliss u hellp my id un lock pliss

— 1 year ago by Sk Sk Tipu Shing

My id band

— 1 year ago by Shubhash choudhry

Meri I'd Ben ho gyi hai

— 1 year ago by A. Rajasimman

Please unban my device all account so🥲🙏 i don't do any mistake s

— 1 year ago by Tim

Ich bitte darum den Ban aufzuheben

— 1 year ago by Tim

Wurde aus der App geworfen und nach den Neustart war mein Konto gesperrt bitte beheben

— 1 year ago by Geovani

Bloqueado recuperar

— 1 year ago by Geovani

Minha conta foi bloqueada posso recuperam a??

— 1 year ago by Praveen R

My account is banned please un ban my account

— 1 year ago by Swapnali

Sir please restart my account...I have send plenty of mails please start my account...I love randochat so much I need my account back

— 1 year ago by Swapnali

Sir please restart my account

— 1 year ago by Swapnali

Sir I send several mails to restart my account...I will not violet any terms please restart my account

— 1 year ago by Swapnali

Sir please restart my account soon

— 1 year ago by Swapnali

Sir please restart my account now...I will not do any mistake again please

— 1 year ago by Swapnali

Sir my account has been banned...I will not do that mistake again kindly restart my account

— 1 year ago by Samm

It show whenever I login that Your device associated with banned account please unban My friend take my phone and use RandoChat application on my phone he purposely put sexual pic on my profile its not my mistake its done by my friend Please unbanned me

— 1 year ago by Aman mehra

My randochat account is banned Please recovery my randochat account

— 1 year ago by Zay

My account was temporarily banned

— 1 year ago by Saumya

My I'd is ban how can I reopen

— 1 year ago by Vivek

Banned my account

— 1 year ago by Mano

Please sir my I'd ban please open sir please please sir

— 2 years ago by Priyanka Kumari

Account baned

— 2 years ago by Kavi

There was block my account

— 2 years ago by Alina

my account banned idk why

— 2 years ago by Rohit

It show whenever I login that Your device associated with banned account please unban

— 2 years ago by Sathish

Sir , my account is banned problem

— 2 years ago by Sumani haq

My digi account delete

— 2 years ago by Sumani haq

Othe

— 2 years ago by Rushab Dhiraj kothari

My account blocked please unblock my account

— 2 years ago by Rushab Dhiraj kothari

Re ach

— 2 years ago by Emilia

Hello, please unban my account I was wrongly reported and banned because I ignore perverts

— 2 years ago by Edan

I got banned for no reason

— 2 years ago by arun

pls rando chat bannet recover sir

— 2 years ago by Zaid

Id ban

— 2 years ago by Zaid

My id ban

— 2 years ago by sunflower

Hello, my account has been banned by error, I have not violated any rule, I hope you can fix this please. thank you :3 KUh3B7oNFQNpQiBmdn6NSRLSy5t1

— 2 years ago by Anything

Hey my account was banned again but i didn't send anyone wrong things

— 2 years ago by Emily

hi, my account got banned in error for a month my id - j7V8Yfj8vZN8kD4Nnr4d2AqYv8j1

— 2 years ago by mxv

j7V8Yfj8vZN8kD4Nnr4d2AqYv8j1 my account got banned in error

— 2 years ago by Somnath Mondal

My problem We have verified that this device is associated with an account that has been recently banned. Please forgive me for any mistakes and arrange to restore my account

— 2 years ago by Tiago Quintiliano Madeira Pinto

My account for banned, please unban

— 2 years ago by Bhavani

My account was banned pls unban and device problem from using app please unban bhavanigunashekar451@redacted

— 2 years ago by Bhavani

Device problem from using app please unban

— 2 years ago by Michael

My account was hacked and misused can you please unblock me

— 2 years ago by Bhavani

My account was blocked please unblock my account my request

— 2 years ago by Sadik

Please unban my account which is bamned because of the violation of rules

— 2 years ago by Bhavani

My account was blocked please unblock my account my request please

— 2 years ago by Bhavani

My account was banned please recovery my account

— 2 years ago by محمد الباقر

Hello, my account has been banned and I have not done anything. Please remove my account. Thank you

— 2 years ago by محمد الباقر

Hello, my account has been banned and I have not done anything. Please remove my account. Thank you

— 2 years ago by Bhavani

My account as been error please recovery my account

— 2 years ago by Timo

Hello I got banned for "spamming" just because I sent the same message to all my friends I do not understand please unbann me I need to leet my friends know why I'm gone I love this app and made alot of friends with it please unban me

— 2 years ago by Chris

I recently been banned from rando chat for no reason it's happened more than once now could you please sort this

— 2 years ago by Shobin

I used rando chat for 1 month in my phone but previous week this was banned Plzz unbanned it Shobinasshobi@redacted

— 2 years ago by Ayush

Device ban from using app..pls unban

— 2 years ago by Jason Clua

I don't exactly know why I was banned. My profile pictures aren't sexual or explicit, I don't send spam nor links, and I don't send explicit content. So my account was banned, they didn't tell me for how long and I still am unsure of why.

— 2 years ago by Akinyemi damilola [email protected]

Good morning I did a transfer yesterday and the money still on pending still processing sorry I need you to refund my money back cause I’ve alred done the transfer to the person using another account to do that please help me refund the money back to me

— 2 years ago by Alvin

Akun saya di blokir pihak randochat tolong kembalikan

— 2 years ago by Akash

Sir please help me my rendochat allow login permission please I understand I m not repit my mistake please I m sorry I request you please allow rendochat login my id My gmail akashpanthixpart@redacted My rendochat id gyQI15xNpvTDcZbo1ociRqOLZmK2

— 2 years ago by Arun

Please unblock my account

— 2 years ago by Shorya

Sir help me please allow in login permission rendochat I understand I'm not repit my mistake I m sorry Please permission allow in login rendochat My id ....gyQI15xNpvTDcZbo1ociRqOLZmK2 My gmail.shoryapanthi1122@redacted Please permission in login allow

— 2 years ago by Shorya

Please my rendochat id unbend help me please

— 2 years ago by Shorya

My rendochat id unbenned please

— 2 years ago by Arun

Please unblock my account You block my account So please help me Unblock my account

— 2 years ago by Arun

My account hacked and miss use u block my account. . Please unblock my account

— 2 years ago by Arun

My account hack and miss use please unblock my account

— 2 years ago by Arun

My account blocked please unblock my account

— 2 years ago by Vikas

Rando chat temporarily banned issue

— 2 years ago by Arun

Please help me unblock my account Hello. Again my account has been blocked. . I have been expelled for no apparent reason in these months, being me the one who has to endure harassment, abuse and pay for the impertinence of the rest. I was talking calmly with my friends and now I can't even let them know. A month out, why? Is giving your opinion spam? Is refusing sex spam? Is clarifying that you want friendship spam? Why don't you listen to real allegations instead of giving importance to false ones? If the bans do not cease, I am afraid that .. Please help me unblock my account.. Thankyou

— 2 years ago by Arun

Please unblock my account

— 2 years ago by Kokoa

Hi Randochat I'm here to tell you an issue that I have my issuse is that you banned me until 9/15/2022 at 7:35 pm it was supposed to be unbanned it's actually past 7:35 pm it's currently 7:50 September 15 2022 I'm supposed to be un banned by now. Please contact me as soon as possible thank you❤

— 2 years ago by Aman SHARMA

This app is not work in my phone they banned me but I don't know why so plzz fix this thing as u can

— 2 years ago by Kira

Hello. Again my account has been banned by mistake. It is the second time that I have been expelled for no apparent reason in these months, being me the one who has to endure harassment, abuse and pay for the impertinence of the rest. I was talking calmly with my friends and now I can't even let them know. A month out, why? Is giving your opinion spam? Is refusing sex spam? Is clarifying that you want friendship spam? Why don't you listen to real allegations instead of giving importance to false ones? If the bans do not cease, I am afraid that I will have to denounce your app in PlayStore (the laws may be different in your country but in PlayStore, hatred towards the LGTBI + Collective is not allowed. It is prohibited in their conditions of use and if they find out they will delete it). So, what has been said, if I do not recover my account in less than 12 hours, you will attend to the consequences. And please, put the damn choice of non-binary or neutral gender because it exhausts having to create an ambiguous profile to avoid transphobic comments (for which we are not to blame and we always have to be enduring them). Thank you. CIojSiRM8Bf8buuGQyKclirroxx2

— 2 years ago by Kira

Hello. Again my account has been banned by mistake. It is the second time that I have been expelled for no apparent reason in these months, being me the one who has to endure harassment, abuse and pay for the impertinence of the rest. I was talking calmly with my friends and now I can't even let them know. A month out, why? Is giving your opinion spam? Is refusing sex spam? Is clarifying that you want friendship spam? Why don't you listen to real allegations instead of giving importance to false ones? If the bans do not cease, I am afraid that I will have to denounce your app in PlayStore (the laws may be different in your country but in PlayStore, hatred towards the LGTBI + Collective is not allowed. It is prohibited in their conditions of use and if they find out they will delete it). So, what has been said, if I do not recover my account in less than 12 hours, you will attend to the consequences. And please, put the damn choice of non-binary or neutral gender because it exhausts having to create an ambiguous profile to avoid transphobic comments (for which we are not to blame and we always have to be enduring them). Thank you. CIojSiRM8Bf8buuGQyKclirroxx2

— 2 years ago by Kira

Hello. Again my account has been banned by mistake. It is the second time that I have been expelled for no apparent reason in these months, being me the one who has to endure harassment, abuse and pay for the impertinence of the rest. I was talking calmly with my friends and now I can't even let them know. A month out, why? Is giving your opinion spam? Is refusing sex spam? Is clarifying that you want friendship spam? Why don't you listen to real allegations instead of giving importance to false ones? If the bans do not cease, I am afraid that I will have to denounce your app in PlayStore (the laws may be different in your country but in PlayStore, hatred towards the LGTBI + Collective is not allowed. It is prohibited in their conditions of use and if they find out they will delete it). So, what has been said, if I do not recover my account in less than 12 hours, you will attend to the consequences. And please, put the damn choice of non-binary or neutral gender because it exhausts having to create an ambiguous profile to avoid transphobic comments (for which we are not to blame and we always have to be enduring them). Thank you. CIojSiRM8Bf8buuGQyKclirroxx2

— 2 years ago by Kira

Hello. Again my account has been banned by mistake. It is the second time that I have been expelled for no apparent reason in these months, being me the one who has to endure harassment, abuse and pay for the impertinence of the rest. I was talking calmly with my friends and now I can't even let them know. A month out, why? Is giving your opinion spam? Is refusing sex spam? Is clarifying that you want friendship spam? Why don't you listen to real allegations instead of giving importance to false ones? If the bans do not cease, I am afraid that I will have to denounce your app in PlayStore (the laws may be different in your country but in PlayStore, hatred towards the LGTBI + Collective is not allowed. It is prohibited in their conditions of use and if they find out they will delete it). So, what has been said, if I do not recover my account in less than 12 hours, you will attend to the consequences. And please, put the damn choice of non-binary or neutral gender because it exhausts having to create an ambiguous profile to avoid transphobic comments (for which we are not to blame and we always have to be enduring them). Thank you. CIojSiRM8Bf8buuGQyKclirroxx2

— 2 years ago by Kira

Still continue until u unblock my account.

— 2 years ago by Kira

Hello. Again my account has been banned by mistake. It is the second time that I have been expelled for no apparent reason in these months, being me the one who has to endure harassment, abuse and pay for the impertinence of the rest. I was talking calmly with my friends and now I can't even let them know. A month out, why? Is giving your opinion spam? Is refusing sex spam? Is clarifying that you want friendship spam? Why don't you listen to real allegations instead of giving importance to false ones? If the bans do not cease, I am afraid that I will have to denounce your app in PlayStore (the laws may be different in your country but in PlayStore, hatred towards the LGTBI + Collective is not allowed. It is prohibited in their conditions of use and if they find out they will delete it). So, what has been said, if I do not recover my account in less than 12 hours, you will attend to the consequences. And please, put the damn choice of non-binary or neutral gender because it exhausts having to create an ambiguous profile to avoid transphobic comments (for which we are not to blame and we always have to be enduring them). Thank you. CIojSiRM8Bf8buuGQyKclirroxx2

— 2 years ago by Kira

Hello. Again my account has been banned by mistake. It is the second time that I have been expelled for no apparent reason in these months, being me the one who has to endure harassment, abuse and pay for the impertinence of the rest. I was talking calmly with my friends and now I can't even let them know. A month out, why? Is giving your opinion spam? Is refusing sex spam? Is clarifying that you want friendship spam? Why don't you listen to real allegations instead of giving importance to false ones? If the bans do not cease, I am afraid that I will have to denounce your app in PlayStore (the laws may be different in your country but in PlayStore, hatred towards the LGTBI + Collective is not allowed. It is prohibited in their conditions of use and if they find out they will delete it). So, what has been said, if I do not recover my account in less than 12 hours, you will attend to the consequences. And please, put the damn choice of non-binary or neutral gender because it exhausts having to create an ambiguous profile to avoid transphobic comments (for which we are not to blame and we always have to be enduring them). Thank you. CIojSiRM8Bf8buuGQyKclirroxx2

— 2 years ago by Kira

Hello. Again my account has been banned by mistake. It is the second time that I have been expelled for no apparent reason in these months, being me the one who has to endure harassment, abuse and pay for the impertinence of the rest. I was talking calmly with my friends and now I can't even let them know. A month out, why? Is giving your opinion spam? Is refusing sex spam? Is clarifying that you want friendship spam? Why don't you listen to real allegations instead of giving importance to false ones? If the bans do not cease, I am afraid that I will have to denounce your app in PlayStore (the laws may be different in your country but in PlayStore, hatred towards the LGTBI + Collective is not allowed. It is prohibited in their conditions of use and if they find out they will delete it). So, what has been said, if I do not recover my account in less than 12 hours, you will attend to the consequences. And please, put the damn choice of non-binary or neutral gender because it exhausts having to create an ambiguous profile to avoid transphobic comments (for which we are not to blame and we always have to be enduring them). Thank you. CIojSiRM8Bf8buuGQyKclirroxx2

— 2 years ago by Feh

oi

— 2 years ago by Milon

why my I'd is banned

— 2 years ago by Rohan

Please remove my ban, i have friends there and dont wante to be lonely

— 2 years ago by Eric demony

For some reason my nickname refuses to change

— 2 years ago by Arjun

I am blocked from access i request an explanation to that action

— 2 years ago by Eai darling

9XXla3qDryTFA53NKdX06uW9NU53 Sorry my mistake and they have blocked pls unblock rando chat is my life sir

— 2 years ago by Eai darling

Sir pls unbanned my divece on rando chat

— 2 years ago by Eai darling

Pls unblock rando chat on my device

— 2 years ago by Bijoy

Sir pls unban rando chat on my divice

— 2 years ago by Mani

My account was banned. Pls unban my account sir S7jfGETky4hbhuDDflIJUM2Citu1

— 2 years ago by Bijoy

Sir pls unban my rondo chat from my divice pls