Contact Rally Coach Customer Service

Why chat with our AI Rally Coach Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Rally Coach.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Is the serving size of the food you're trying to track 2/3 of a cup? Did you have 3/4 of a cup? Go on and calculate the serving size yourself! Coaching also 👎Sad that they changed the "platform" and now you don't have the same options and information.

2. I really love the ability to be able to scan barcodes for most of your food when you are tracking your calories.

3. The food selection is not as large as some other apps and the selection for the serving size is limited.This is a horribly designed app.

4. The search feature for tracking food feels like it must use the algorithms from Ask Jeeves.

5. Since my schedule changes often, I have scheduled to attend other groups and I've had some pretty good experiences with the different coaches.

6. So no other program to mess with.The coaching sessions are excellent for accountability.

7. Would be cool not to have several apps.It would be nice if Fitbit was one of the options for linking for food/nutrition tracking.

8. A lot of room for improvement.I would love it more if I could edit the food choices better.

9. Real food for real people.Disappointed with the new app.

10. Having the recipes in the paper guide and workout videos as part of the app (in their own section) would be nice too.

11. It is impossible to find what you're trying to track, which makes the activation energy required to do the most basic part of dieting is often way too high.

1. Fix Rally Coach Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rally Coach: Restarting the app will resolve most errors.
2. Update the Rally Coach App. Here is how:
   1. On Android goto PlayStore » Search for "Rally Coach" » Open Rally Coach™ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rally Coach » click "UPDATE".
3. Clear Rally Coach™ app cache: Clearing cached data will force your app to retrieve the latest data directly from Rally Coach servers.
   1. On Android, goto Settings » Apps » Select "Rally Coach™" » click Storage » click "Clear Cache".
4. Check Rally Coach app permissions. If any of these permissions required to use your device's features are disenabled, Rally Coach might not work.
5. Uninstall and reinstall Rally Coach. If nothing else has worked, completely uninstall Rally Coach then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rally Coach not working

2. Fix Rally Coach Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rally Coach be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rally Coach not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rally Coach may not be able to connect to the Internet when running in the background.