Published by Raising Cane's Restaurants, L.L.C. on Sep 15, 2024

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Why should I report an Issue with Raising Cane's Chicken Fingers?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Raising Cane's Restaurants, L.L.C. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Raising Cane's Chicken Fingers

1. The only app you’ll ever need to order our One Love® - quality chicken finger meals!

2. TASTY TRACKING - Get your chicken fresh and hot every time you pick-up your order.

3. PAY AHEAD – Pay straight from your phone for quick and easy order pick-up.

4. Order your favorites, exactly how you like them, in just a few taps.

5. ORDER AHEAD – Skip the line.

6. QUICK REORDERING – Save your favorites for fast ordering.

7. To learn more about Raising Cane's visit raisingcanes. com or find us on Facebook, Twitter, and Instagram for the latest info on what's new, where we're headed next, and more!

Raising Cane's Chicken Fingers Customer Insights

1. This is one of the worst food apps available.So the location tracking is nice for when you order food but the issue is that its always on.

2. High peak hours are not recommended if you want something from here (business hours are best).The food at Cane's is always amazing but I did not have the best mobile app experience.

3. Having to manually enter all the values (even the ones that are supposed to be scanned in) multiple times is annoying, and the password reset is broken.Absolutely useless.

4. I've never had this experience with Cane's.It has a feature that detects when you get near the restaurant so they can make your food once you get closer so it's fresher which in theory is a cool concept.

5. When trying to order as a guest, the location services don't work (even though they're enabled).

6. Despite trying to order from the app on a number of occasions, the app continuously declines my card due to an incorrect zip code.

7. When I placed the order, the app said the food would be ready in less than 5 minutes.

8. I do not have this issue when ordering from other apps.I've written a review before and now I can change it for a better one with the new changes to the app since it's release.

9. I tapped for a password reset email, never received it.

10. The pick up time is not in sync with the traffic of its location.

11. It's not like I can mobile order in my area, and they're not giving me points or anything for how many times I go in.

Steps to Troubleshoot & Fix Raising Cane's Chicken Fingers Issues

1. Fix Raising Cane's Chicken Fingers Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Raising Cane's Chicken Fingers: Restarting the app will resolve most errors.
  2. Update the Raising Cane's Chicken Fingers App. Here is how:
    1. On Android goto PlayStore » Search for "Raising Cane's Chicken Fingers" » Open Raising Cane's Chicken Fingers » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Raising Cane's Chicken Fingers » click "UPDATE".
  3. Clear Raising Cane's Chicken Fingers app cache: Clearing cached data will force your app to retrieve the latest data directly from Raising Cane's Chicken Fingers servers.
    1. On Android, goto Settings » Apps » Select "Raising Cane's Chicken Fingers" » click Storage » click "Clear Cache".
  4. Check Raising Cane's Chicken Fingers app permissions. If any of these permissions required to use your device's features are disenabled, Raising Cane's Chicken Fingers might not work.
  5. Uninstall and reinstall Raising Cane's Chicken Fingers. If nothing else has worked, completely uninstall Raising Cane's Chicken Fingers then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Raising Cane's Chicken Fingers not working


2. Fix Raising Cane's Chicken Fingers Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Raising Cane's Chicken Fingers be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Raising Cane's Chicken Fingers not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Raising Cane's Chicken Fingers may not be able to connect to the Internet when running in the background.

Reported Issues

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