Published by Radius Technologies Inc

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Why should I report an Issue with Herff Jones RightSize™?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Radius Technologies Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Herff Jones RightSize Customer Insights

1. I think most people must be using the outside lines to measure instead of the inside lines (which the app tells you to do), because this app worked great for me! Based on the reviews, I tested it out with a ring that fits perfectly and I know the size of and it got the correct size all 4 times I checked it.

2. My child couldn't get his ring size because of the large number of students requesting rings this year.***DO NOT TRUST THIS**** Terrible size guide.

3. I'd been meaning to resize another ring but was worried I wouldn't pick the right size (it's on my other hand), but this seems spot-on.

4. Do what it says and do 3 measurements just to be sure.Horrible!!.when the size # pops up, the "done" button covers it up? You hit the done button and it starts over so you never get to see your supposed size!!!Fails Android 10.

5. I tried over and over but they wouldn't show.Used it to measure my index finger and it said it was a size 4.

6. Looking to get a class ring soon and I know my size, I just wanted to test this app out.

7. Don't use this app find another way to get your ring sizeThe app is pretty accurate to my ring size.

8. First time it said my size was 8.5, second time was 9.5, and third time it was 12.5. My known size is an 11.5. The sizing liberty used here is beyond terrible.

9. Before you advertise about this ring size app, please fix it.

10. Now the app doesn't even want to size the finger.

11. I re-measured 5 times, always a size 4.

Steps to Troubleshoot & Fix Herff Jones RightSize Issues

1. Fix Herff Jones RightSize Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Herff Jones RightSize: Restarting the app will resolve most errors.
  2. Update the Herff Jones RightSize App. Here is how:
    1. On Android goto PlayStore » Search for "Herff Jones RightSize" » Open Herff Jones RightSize™ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Herff Jones RightSize » click "UPDATE".
  3. Clear Herff Jones RightSize™ app cache: Clearing cached data will force your app to retrieve the latest data directly from Herff Jones RightSize servers.
    1. On Android, goto Settings » Apps » Select "Herff Jones RightSize™" » click Storage » click "Clear Cache".
  4. Check Herff Jones RightSize app permissions. If any of these permissions required to use your device's features are disenabled, Herff Jones RightSize might not work.
  5. Uninstall and reinstall Herff Jones RightSize. If nothing else has worked, completely uninstall Herff Jones RightSize then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Herff Jones RightSize not working


2. Fix Herff Jones RightSize Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Herff Jones RightSize be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Herff Jones RightSize not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Herff Jones RightSize may not be able to connect to the Internet when running in the background.

Reported Issues