Published by VA New England Healthcare System on Jul 14, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VA New England Healthcare System to your problem using the strength of crowds.
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About VA New England

1. Whether you live in New England, the continental United States, or abroad, VA New England’s application is your trusted source for accurate, transparent information about Veterans’ benefits: which include VA disability, home loans, health care, education, pensions, memorial benefits and much more.

2. Some of the key features you’ll appreciate about this application are: • The “News Feed” feature provides you with access to videos and articles that cover new and old policies and procedures for applying for and accessing your benefits. • The “Call a VA Expert 24/7” feature provides a direct line to VA’s national hotline where you can access subject matter experts 24 hours a day, 7 days a week. • The “Find a VA Facility” feature offers you with GPS guidance to every Veterans Benefits Reginal Office, VA Medical Center, Community Clinic and Vet Center in the U. S. and it’s territories. • The “Find a VA Accredited Attorney, Claims Agent or Veteran Service Officer” feature links you to VA’s tool for finding experts, in your community, that can assist you with filing disability claims and more. • Sections on all Federal and state benefits for Veterans in New England. • Sections on all Federal and state benefits for all Veterans in the United States and abroad. • Direct links to shows and podcasts such as “#theSITREP” and “Borne the Battle. ” • The “Government Forms” feature that contains dozens of VA and DoD forms you need to apply for various Veterans’ benefits. • Additional eGuides on various topics and much more.

VA New England Customer Insights

1. It killed my excitement from finding it.Terrible service! One hand has no idea what the other hand is doing amd trying to get an appointment for a critical issue is an endless game of phone tagIts an excellent information app, but need to update the amount a veteran disability compensation.

2. Its short by about $10I download the app and it asked for location permission I gave it and it still won't open?I don't use this.I can't find my healthe vetWritten by a moronWould have been nice if it was able to use MyHealthEVet.Not sure what the other user that called this a joke is expecting but I'm certain their expectation is off and not the app.

3. As an information resource (which this is, it's not MyHealtheVet after all) this is a great resource for people that need information about VA programs and specifically the ones in the New England area.

4. It asked for location permission and there is no way to give or deny.

5. It freezes there and won't do anything else.

Steps to Troubleshoot & Fix VA New England Issues

1. Fix VA New England Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VA New England: Restarting the app will resolve most errors.
  2. Update the VA New England App. Here is how:
    1. On Android goto PlayStore » Search for "VA New England" » Open VA New England » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VA New England » click "UPDATE".
  3. Clear VA New England app cache: Clearing cached data will force your app to retrieve the latest data directly from VA New England servers.
    1. On Android, goto Settings » Apps » Select "VA New England" » click Storage » click "Clear Cache".
  4. Check VA New England app permissions. If any of these permissions required to use your device's features are disenabled, VA New England might not work.
  5. Uninstall and reinstall VA New England. If nothing else has worked, completely uninstall VA New England then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VA New England not working


2. Fix VA New England Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VA New England be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VA New England not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VA New England may not be able to connect to the Internet when running in the background.

Reported Issues