Contact Zoopa Customer Service

Why should I report an Issue with Zoopa - Lost and Found Pets?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zoopa Software to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Instant location aware access to the closest animal related places such as parks, vets, pet shops, groomers, pet sitters, walkers and other.

2. Zoopa notifies all relevant pounds & vets within a 50km and Zoopa users within 5km if a pet is loaded as lost immediately.

3. Machine learning and AI lost and found then searches for your pet and will notify you of possible matches.

4. Help locate lost and found pets.

5. Read and give customer ratings and reviews of service providers and places. ​Store all of your pet information including breed, sex, markings, chip number, comments, photo.

1. You lost me at the irritating calender style birthdate input key field.

2. I found a pet but it's hard to look for a lost pet if the app says there aren't any.I don't know why you need my age to find my pet.

3. It says nothing is near me on the gps map and it shows ZERO lost/found pets.

4. I would have had to scroll a long way to get to 1967.can't even log in after attempting to sign up.Doesn't allow me to do anything.

1. Fix Zoopa Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Zoopa: Restarting the app will resolve most errors.
2. Update the Zoopa App. Here is how:
   1. On Android goto PlayStore » Search for "Zoopa" » Open Zoopa - Lost and Found Pets » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zoopa » click "UPDATE".
3. Clear Zoopa - Lost and Found Pets app cache: Clearing cached data will force your app to retrieve the latest data directly from Zoopa servers.
   1. On Android, goto Settings » Apps » Select "Zoopa - Lost and Found Pets" » click Storage » click "Clear Cache".
4. Check Zoopa app permissions. If any of these permissions required to use your device's features are disenabled, Zoopa might not work.
5. Uninstall and reinstall Zoopa. If nothing else has worked, completely uninstall Zoopa then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Zoopa not working

2. Fix Zoopa Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Zoopa be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Zoopa not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Zoopa may not be able to connect to the Internet when running in the background.