Published by Ticc

Report an issue with Smuffi Pets.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Smuffi Pets?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ticc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Smuffi Pets Customer Insights

Steps to Troubleshoot & Fix Smuffi Pets Issues

1. Fix Smuffi Pets Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smuffi Pets: Restarting the app will resolve most errors.
  2. Update the Smuffi Pets App. Here is how:
    1. On Android goto PlayStore » Search for "Smuffi Pets" » Open Smuffi Pets » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smuffi Pets » click "UPDATE".
  3. Clear Smuffi Pets app cache: Clearing cached data will force your app to retrieve the latest data directly from Smuffi Pets servers.
    1. On Android, goto Settings » Apps » Select "Smuffi Pets" » click Storage » click "Clear Cache".
  4. Check Smuffi Pets app permissions. If any of these permissions required to use your device's features are disenabled, Smuffi Pets might not work.
  5. Uninstall and reinstall Smuffi Pets. If nothing else has worked, completely uninstall Smuffi Pets then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smuffi Pets not working


2. Fix Smuffi Pets Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smuffi Pets be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smuffi Pets not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smuffi Pets may not be able to connect to the Internet when running in the background.

Reported Issues