Contact Masha and the Bear Customer Service

Why should I report an Issue with Masha and the Bear: Christmas?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hippo Kids Games to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 👍 Masha and The Bear: Xmas shopping Game Pros: 💖Great Animation 💖Awesome Game Ideas 💖It's better than similar games.

2. 💖For Kids 💖very Funny.okay, in this game I am trying to blust the rockets but I can't do that, and I want to change masha's dress without net work connection.Plz fixed the problem, plz plz .

3. Game is nice but the ads are more than TVMasha and The Bear: Xmas shopping is Good for Kids.

4. Then I will install it again.Masha and the bear: Xmas shopping is bad not for kids.

5. Inside out is better than Masha and the bearIt is very amazing , wonderful , interesting game for kids so please try it , and Christmas is also near , so please try this ... Merry Christmas 🎄🎄I like this .

6. Not Bad ! I Like Masha and The Bear: Xmas shopping.

7. I don't like Masha and the bear: Xmas shopping.

8. This game is rated tv ma and rated-r.

9. Overall, I Give this Game 4.5 Stars.

10. This game is so Fun.

11. Because she always wear a blue sweater and I want to change her outfit.

1. Fix Masha and the Bear Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Masha and the Bear: Restarting the app will resolve most errors.
2. Update the Masha and the Bear App. Here is how:
   1. On Android goto PlayStore » Search for "Masha and the Bear" » Open Masha and the Bear: Christmas » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Masha and the Bear » click "UPDATE".
3. Clear Masha and the Bear: Christmas app cache: Clearing cached data will force your app to retrieve the latest data directly from Masha and the Bear servers.
   1. On Android, goto Settings » Apps » Select "Masha and the Bear: Christmas" » click Storage » click "Clear Cache".
4. Check Masha and the Bear app permissions. If any of these permissions required to use your device's features are disenabled, Masha and the Bear might not work.
5. Uninstall and reinstall Masha and the Bear. If nothing else has worked, completely uninstall Masha and the Bear then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Masha and the Bear not working

2. Fix Masha and the Bear Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Masha and the Bear be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Masha and the Bear not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Masha and the Bear may not be able to connect to the Internet when running in the background.