Contact Masha and the Bear Customer Service

Why should I report an Issue with Masha and the Bear: Coloring?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hippo Kids Games to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Very irritating.I don't like it because you have to hear the music over and over again Phoenix hard for me to concentrate on doing my best I'm coloring, I know painting supposed to be relaxing but it's really not to me because of a the stupid music................Game is very nice bird there are so many there are so many ads and I complete one colouring and one colouring drawing so second hand towards come of three has come I give 3 Stars to this game but it didn't nice I am not under game is not nice per ok I like this game very much cut cut cut cut cut neck I like to play this game and I give only and only three stars because this came have so many ads I I wanted to give 1 star only but I will not give only one side 3 stars because it has so many levelFrustrating! I purchased this app for my children and still get the ads and the pages are still locked.I like this game very very much a...

2. Thanks for this gameI like this game so much fun but there are so many adds when ever I completed a paintingMy child also like it whenever she take phone only play this and also there are no ads means so many ads👍 Masha and the Bear: Free Coloring Pages for Kids Game Pros: 💖For Kids 💖Nice Game Control 💖Good Game Smoothness 💖Pronouncing Clearly.

3. I am surprised with this game because just before going to play store I was painting a Rose flower.

4. Really too good.My 3year old plays one game and an advert comes up.

5. Then when I went to play store I just saw this game.

6. I seriously love this game.

7. Actually this has been the best game ever.

8. I felt like it knows what I was doing and it knows painting is my favourite thing to do.

9. As a parent I have to sit with her as every 2 seconds theres an advert and she can't get out of it.

10. It is good for his creativity.

11. Too good.

1. Fix Masha and the Bear Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Masha and the Bear: Restarting the app will resolve most errors.
2. Update the Masha and the Bear App. Here is how:
   1. On Android goto PlayStore » Search for "Masha and the Bear" » Open Masha and the Bear: Coloring » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Masha and the Bear » click "UPDATE".
3. Clear Masha and the Bear: Coloring app cache: Clearing cached data will force your app to retrieve the latest data directly from Masha and the Bear servers.
   1. On Android, goto Settings » Apps » Select "Masha and the Bear: Coloring" » click Storage » click "Clear Cache".
4. Check Masha and the Bear app permissions. If any of these permissions required to use your device's features are disenabled, Masha and the Bear might not work.
5. Uninstall and reinstall Masha and the Bear. If nothing else has worked, completely uninstall Masha and the Bear then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Masha and the Bear not working

2. Fix Masha and the Bear Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Masha and the Bear be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Masha and the Bear not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Masha and the Bear may not be able to connect to the Internet when running in the background.