Published by Provide Support, LLC on Sep 2, 2024

Report an issue with Provide Support Live Chat.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Provide Support Live Chat?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Provide Support, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Provide Support Live Chat image 1 contact Provide Support Live Chat image 2

Provide Support Live Chat Customer Insights

1. The phone plays sound/vibtates on push notifications about new chats and messages.Unlike the desktop version, you can't see the referring URLs from search engines for your visitors.The only reason I gave 4 stars is because it doesn't make a noise when people ring into the chat.

2. hopefully they can fix it soon.I don't see a call coming on my Android phone and even when I open it manually.It doesn't give me any sound of an incoming call.Works well on my Xiaomi A2 Lite with pure Android.

3. Bare bones app that works in a pinch to talk to customers although the back button unfortunately logs you out and closes the app.

Steps to Troubleshoot & Fix Provide Support Live Chat Issues

1. Fix Provide Support Live Chat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Provide Support Live Chat: Restarting the app will resolve most errors.
  2. Update the Provide Support Live Chat App. Here is how:
    1. On Android goto PlayStore » Search for "Provide Support Live Chat" » Open Provide Support Live Chat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Provide Support Live Chat » click "UPDATE".
  3. Clear Provide Support Live Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from Provide Support Live Chat servers.
    1. On Android, goto Settings » Apps » Select "Provide Support Live Chat" » click Storage » click "Clear Cache".
  4. Check Provide Support Live Chat app permissions. If any of these permissions required to use your device's features are disenabled, Provide Support Live Chat might not work.
  5. Uninstall and reinstall Provide Support Live Chat. If nothing else has worked, completely uninstall Provide Support Live Chat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Provide Support Live Chat not working


2. Fix Provide Support Live Chat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Provide Support Live Chat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Provide Support Live Chat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Provide Support Live Chat may not be able to connect to the Internet when running in the background.

Reported Issues