Published by Double-Time Web Design, LLC

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Why should I report an Issue with PrimoHoagies?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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PrimoHoagies Customer Insights

1. Essentially you will have two accounts for points, one received from store/text message and then this app that tracks points from online orders only.The app is going to another app of Primo's! And than you have to sign in again, and after that, all hell breaks loose, you don't know if it even placed the order! I had to go into the store and place my order.

2. And what is the point of having to go back in to add reward points?? And then it doesn't respond anyway.... It's just easier to order and wait in person at the store.

3. My rewards points that I earned starting my account aren't being recognized, which is the reason I downloaded the app in the first place.

4. Someone should be fired for this atrocity.Strangely, the app gives you the total number of points you've ever earned, including points that have already been used towards a reward.

5. Pre-paid in-app order reward points have to be entered manually from the paper receipt, and rarely get accepted.

6. Not impressed.App does not synch with points earned from the Point of Sale system in store.

7. Does not recognize reward points using my phone number.

8. Tried to use as soon as I set up account to order dinner and wouldn't let me sign in with the account I just created.

9. I'd rather just know my total number of useful points.Ignored all the negative reviews and downloaded.

10. When using the correct combination, it still does not authenticate correctly (and I know it's not a typo as I'm using a password app).

11. Keeps saying error can't find account .So how do you expect me to set up an account.

Steps to Troubleshoot & Fix PrimoHoagies Issues

1. Fix PrimoHoagies Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PrimoHoagies: Restarting the app will resolve most errors.
  2. Update the PrimoHoagies App. Here is how:
    1. On Android goto PlayStore » Search for "PrimoHoagies" » Open PrimoHoagies » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PrimoHoagies » click "UPDATE".
  3. Clear PrimoHoagies app cache: Clearing cached data will force your app to retrieve the latest data directly from PrimoHoagies servers.
    1. On Android, goto Settings » Apps » Select "PrimoHoagies" » click Storage » click "Clear Cache".
  4. Check PrimoHoagies app permissions. If any of these permissions required to use your device's features are disenabled, PrimoHoagies might not work.
  5. Uninstall and reinstall PrimoHoagies. If nothing else has worked, completely uninstall PrimoHoagies then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PrimoHoagies not working


2. Fix PrimoHoagies Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PrimoHoagies be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PrimoHoagies not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PrimoHoagies may not be able to connect to the Internet when running in the background.

Reported Issues