Contact Geekbench 5 Customer Service

Why should I report an Issue with Geekbench 5?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Primate Labs Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. That sounds a bit redundant 😱How the heck did my phone drastically reduced its performance in a month? Can't tell if the app is just falsely showing results or its something that is at fault on my end.It’s a great app for benchmarking your phone, although it doesn’t provide comparisons with other phones and devices anywhere, which would be a fantastic feature.

2. I love how it also lets you view past benchmarks that you’ve done so you don’t have to repeat benchmarks and so you can compare the performance of your phone over time.No longer reliable results change drastically every time I run test sometimes close to actual performance and sometimes not even close.This is basically the standard cross-platform computing benchmark.

3. Three words, Simple, Precise, Polished.Does it tests as expected, but when it gets the results and compares to other devices, it had only worked right one time.

4. I love how easy the UI (User Interface) is and look forward to using the app fory current and future devicesGeekbench has always been the go-to benchmark for me, the other benchmarking apps are too complicated.

5. I have a pixel 3xl and the first time I ran it, it came back with all other pixel devices results on average.

6. There should also be a way to normalise the results between different GB versions so they can be compared in a straightforward way (since you likely cannot run older versions on new devices nor newer versions on older devices).

7. Add features for testing for how apps on certain processors and how they fare actually than being told by companies.676 points Single Core and 2052 Multi Core for a Galaxy S9+ with about 5 GB free space remaining, a 128 GB SD card attached and lots of apps installed.

8. Still, it is a great app, and you can just google the Geekbench results of other phones online.

9. It gives me all the detailed information on my device(s) and offers simple tools to fix and improve performance if needed.

10. The next time it only shows me the compares results to a pixel 2 xl, no 1, 3 and 4 results at all.

11. Geekbench 5 has been my go to for all my devices for performance checks.

1. Fix Geekbench 5 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Geekbench 5: Restarting the app will resolve most errors.
2. Update the Geekbench 5 App. Here is how:
   1. On Android goto PlayStore » Search for "Geekbench 5" » Open Geekbench 5 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Geekbench 5 » click "UPDATE".
3. Clear Geekbench 5 app cache: Clearing cached data will force your app to retrieve the latest data directly from Geekbench 5 servers.
   1. On Android, goto Settings » Apps » Select "Geekbench 5" » click Storage » click "Clear Cache".
4. Check Geekbench 5 app permissions. If any of these permissions required to use your device's features are disenabled, Geekbench 5 might not work.
5. Uninstall and reinstall Geekbench 5. If nothing else has worked, completely uninstall Geekbench 5 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Geekbench 5 not working

2. Fix Geekbench 5 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Geekbench 5 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Geekbench 5 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Geekbench 5 may not be able to connect to the Internet when running in the background.