Published by El Informador

Report an issue with In.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with InformaPlus de El Informador?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of El Informador to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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In Customer Insights

Steps to Troubleshoot & Fix In Issues

1. Fix In Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart In: Restarting the app will resolve most errors.
  2. Update the In App. Here is how:
    1. On Android goto PlayStore » Search for "In" » Open InformaPlus de El Informador » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for In » click "UPDATE".
  3. Clear InformaPlus de El Informador app cache: Clearing cached data will force your app to retrieve the latest data directly from In servers.
    1. On Android, goto Settings » Apps » Select "InformaPlus de El Informador" » click Storage » click "Clear Cache".
  4. Check In app permissions. If any of these permissions required to use your device's features are disenabled, In might not work.
  5. Uninstall and reinstall In. If nothing else has worked, completely uninstall In then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing In not working


2. Fix In Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make In be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to In not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, In may not be able to connect to the Internet when running in the background.

Reported Issues