Contact Preply Customer Service

Why should I report an Issue with Preply: Learn Languages?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Preply Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. To find your match, you can read student reviews, watch video presentations and view tutor profiles. ★ With this language learning app, you can talk to a tutor via the integrated chat before booking your first lesson! ★ Learn English vocabulary, learn to speak with an Mexican Spanish accent, improve your spelling in German, learn Spanish or start to learn Hindi or Thai - from anywhere via video call in the learning app itself or on the Preply website. ★ Discuss your goals with your tutor: whether you want to learn languages from scratch, improve your grammar, become fluent in Arabic, Dutch, Korean, French, Turkish, Thai, Hindi, Japanese, Russian language, Chinese, etc. , or improve your English pronunciation.

2. This app gives you access to personalized live lessons with your very own tutor, the vocabulary trainer and other learning materials. ★ 20% discount on the first lesson: Book your first foreign language learning lesson via the app with the code APP20! ★ Learning languages is easy and fun! More than 30. 000 experienced language teachers are ready to practise with beginners (to learn a new language), intermediate and advanced learners. ★ Tutors for over 50 languages, including: German, English, French, Italian, Polish, Chinese (Mandarin, Cantonese), Arabic, and many more. ★ English course: Improve your skills with our vocabulary tool.

3. With the vocabulary trainer, you can learn and consolidate vocabulary in the Preply English course. ★ Learn a new language at your pace and on your budget: English pronunciation training, Russian language or Chinese (Mandarin, Cantonese), English for kids, German spelling, improving the Mexican Spanish accent, or learn Spanish from scratch - whatever you want to improve! ★ With Preply, international experts help you to learn a new language.

4. Now you can learn Spanish, English, Russian, German, Dutch, Thai, Arabic, Italian, Chinese, French and any other foreign language with native speakers and language experts.

5. With Preply, you can learn Spanish, English, German, Dutch, French, Russian, Italian and many other languages at your own pace in one-on-one video lessons with your private tutor.

6. You can supplement your lessons with interactive language games, materials and other activities, including popular courses such as Business English, test preparation, learning about the country and culture, and much more. ★ Preply for tutors: As a tutor, you can manage your own schedule and send messages to your students.

7. The perfect English course and the perfect app to expand your German, Dutch or French vocabulary, and much more. ★ To learn languages with our app is easy, especially when you learn with an expert tutor.

8. If you wish, you can switch to a new teacher at any time, whom you can get to know through a course or live lessons. ★ Preply is more than just a language learning app.

9. If you want to learn a foreign language or improve your pronunciation, this is the right place for you.

10. Preply is a language learning app to find your expert language tutor.

11. Are you ready to take your language learning one step further?

1. I've been doing great in my lessons for 2 years, but if I take a single lesson off (sometimes work is busy or sometimes I just need a break!), I get bombed with notifications about how my lesson streak has been broken, preply misses me, etc.

2. Downsides of the app, most tutors use Zoom because the preply video space is not a great learning platform.

3. The tutors were very good, but Preply's system is flawed.There's a lot of options for teachers on Preply and you can choose one that's best for your individual needs.

4. Hopefully you can integrate that.Rescheduling on the app didn't work (from the tutor's side or ours), so there were many misunderstandings with the tutors.

5. Overall, great app! I only wish they treated their tutors betterI have been enjoying this resource.

6. Their IT support is absolutely horrible and will blame your internet which NO other website has an issue with as the reason for the failure.This app makes the world seem so much smaller when you can talk to people on the other side of the world multiple times a week in their own language.

7. With the help of my tutors i have been able to push forward in my studies, and there is a wide range of tutors available from a number of countries.

8. Also, Preply locks you into billing, so that even if you can't find times that align with your tutor, you're still billed for a certain number per month.

9. My tutor is amazing, though I wish the tutors were paid more fairly from the app itself.

10. Also, I no longer get notifications when my tutor messages me, so sometimes I miss important messages if I don't checkThis is a great app.

11. Absolute waste of digital space, someone should be ashamed of themselves.Tutor is great.

1. Fix Preply Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Preply: Restarting the app will resolve most errors.
2. Update the Preply App. Here is how:
   1. On Android goto PlayStore » Search for "Preply" » Open Preply: Learn Languages » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Preply » click "UPDATE".
3. Clear Preply: Learn Languages app cache: Clearing cached data will force your app to retrieve the latest data directly from Preply servers.
   1. On Android, goto Settings » Apps » Select "Preply: Learn Languages" » click Storage » click "Clear Cache".
4. Check Preply app permissions. If any of these permissions required to use your device's features are disenabled, Preply might not work.
5. Uninstall and reinstall Preply. If nothing else has worked, completely uninstall Preply then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Preply not working

2. Fix Preply Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Preply be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Preply not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Preply may not be able to connect to the Internet when running in the background.